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People of Peel

Our services impact the lives of residents every day. Here are some of their stories.


Peel's Customer Contact Centre now provides faster guidance and information with our innovative technology.

Watch Sean’s story.


Driven by her passion for giving back to the community, Hazel, a Peel retiree, finds her calling as a crisis responder with Victim Services of Peel.

Watch Hazel’s story.


Our digital marketing experts are passionate about transforming our communication strategy to be more creative, effective, engaging, and accessible.

Watch Manpreet’s story.


A true commitment to listening and understanding is at the heart of our customer service.

Watch Alyssa’s story.


TransHelp makes it possible for Mary’s son to connect with his friends and be independent.

Watch Mary's story.


Testing for COVID-19 in wastewater helps us detect potential outbreaks. Matt, a Sampling Technician, says he feels like he's really making an impact.

Watch Matt's story.

Peel Living's mobile recovery team

Giving tenants peace of mind, one repair at a time.

Meet the team

Peel Youth on a Roll

Boys and Girls Club and Peel Living partnership gives young adults hands-on work experience.

Watch Peel Youth on a Roll

Marianne and Monica

Emotion-based care at Sheridan Villa Long Term Care creates a home-like environment for those who live there..

Marianne and Monica share how it’s all about the people.

Andrea and Kevin

Open data and the Peel Data Centre are bringing innovation and improved services to Peel.

Watch their story

Celebrate the people that make service happen

When it comes to exceptional customer service our Community Recycling Centre employees lead by example.

Celebrate Customer Service Week.


Our community partners and Cheryl are finding new ways to reach Black, African, and Caribbean residents.

Watch Cheryl's story.


For primary care paramedic Katie, having a partner she can trust is an important part of providing the best care possible.

Watch Katie's story.


A passion for early years and child care led Lisa to a role at Peel Region.

Watch Lisa's story.

Get your broken waste bin fixed

Our waste bin repair service is easy and convenient. Whitney can fix your bin for you right on your driveway.

Watch Whitney's story.


Thanks to drivers like Sharon and her colleagues, people living with disabilities are still getting to the places they need to be.

Watch Sharon's story.

Healthy Sexuality clinic team

Working in harmony to create a safe and comfortable space for residents.

Watch their story


A leap of faith and an unrelated job led to the perfect role.

Watch Frank's story


Through their involvement with Movember Joshua and the Peel Paramedics team are raising awareness and supporting men’s mental health.

Watch Joshua's story


Devoted health care workers are a lifeline between families and long-term care residents during COVID-19.

Watch Darryl's story.


"Paradise." That's how Carmela and her daughter describe the Adult Day program.

Watch Carmela's story.

You're at the centre of what we do

We’re recognizing our customer service teams for their commitment to deliver you exceptional service even in the face of change.


When people go to Supervisor May Yao’s COVID-19 vaccine clinic, they get more than just a shot in the arm. They're also injected with relief and hope for brighter days ahead.

Watch May's story.


Community gardener and Peel Living resident Elvira takes pride in the gardens she tends outside her building.

Watch Elvira’s story


As the race to vaccinate residents continues, Workplace Designer Nicole is speeding up the process.

Watch Nicole's story.

Archival Services

Step into the cool confines of 9 Wellington Street in downtown Brampton, and you enter another time and place.

Read their story.

Winter road maintenance crew

When winter weather alerts are broadcast across Peel, our crews, also known as stormfighters are ready to respond long before the first sight of snow, ice or rain.

Watch their story.

Peel Paramedics

A 911 call changes the lives of 3-year-old Arman and his family. "You have won our hearts for as long as we live" says Arman’s Dad.

Watch their story.

Regional Emergency Management

"Regional staff stepped in to help when disaster struck. “The Peel response was incredible,” said Caledon Fire Chief Darryl Bailey.

How we helped.


Logistics technicians work 24/7 to meet the demands of the COVID-19 pandemic.

Watch Geenard's story.


"The kids love it." EarlyON programs have allowed Alicja's kids to learn and grow.

Read Alicja's story.


TransHelp "didn't just provide my mom with transportation, it gave her back her independence."

Watch Jean's story.

Winter road safety

Getting to where you're going on time in the winter can be a challenge.

Read about how your roads are kept safe and clean.

A needle in a haystack

The combined efforts of Elio and his crew resulted in the recovery of treasured valuable.

Read Elio's story.

Providing clean water for life

From your morning shower, to your afternoon coffee, you use water every day.

Read about how your water keeps flowing.

Infectious Disease Prevention

Serving priority residents where they need us most.

Read about our Mobile Outreach program.


When Theresa moved into the Peel senior's building at Snelgrove she found a home and a friend.

Watch Theresa's story.