Policies and procedures for housing providers
Requirements, local rules, and best practices.
The following policies and procedures are organized by category.
- Asset limit
- Assistance to live independently
- Income limits
- Medical priority policy
- Minimum number of building selections – centralized waiting list
- Number of offers household can refuse
- Occupancy standards
- Reactivation and inactivation
- Refusal to offer a unit
- Response time to offers of housing
- Review of eligibility
- Unit and building restrictions – centralized waiting list
- Victims of family violence (VOFV)
- Victims of human trafficking (VOHT)
- Absence from unit
- Adjusted family net income
- Application of minimum rent
- Certain convictions
- Divestment of residential property procedure
- Income and assets verification requirements
- In-situ priority
- In year review
- Lease and occupancy agreements
- N15 – notice to end tenancy because of fear of sexual or domestic violence and abuse
- Occupancy standards
- Opportunity to comment
- Overhoused households
- Pursuit of income
- Rent-geared-to-income (RGI) annual and biennial reviews
- RGI household’s request for an additional bedroom
- Rent-Geared-to-Income (RGI) training
- Service Manager appeal
- Time period to notify of changes
- Agency rent relief
- Arrears owed to a Housing Provider
- Annual information return (AIR) – release of version 4
- Audited financial statements – exceptions to generally accepted accounting principles (GAAP)
- Capital reserve expenditures
- Exclusion of CHPI payments as income
- Housing Providers annual operating surpluses
- Provider vacancy loss
- Reimbursement of the Service Manager repayment
- Rent supplement providers (formerly OCHAP/CSHP)
- RGI subsidy estimates
- 2025 Cost Revenue Indices
- 2025 Cost Revenue Indices for Peel Living
- 2023 Cost Revenue Indices
- 2023 Cost Revenue Indices for Peel Living
- 2022 cost revenue indices
- 2022 cost revenue indices for Peel Living
- 2021 cost revenue indices
- 2021 cost revenue indices for Peel Living
- 2021 rent increase guidelines
- 2020 rent increase guidelines
- 2019 Peel Living cost and revenue indices
- 2019 cost and revenue indices
- 2019 rent increase guidelines
Letter and notice templates
Annual information return (AIR)
Arrears owed to a Housing Provider
Assistance to live independently
Divestment of residential property
Group insurance requirements
Income and assets verification
In-situ priority
Opportunity to comment
Overhoused templates
- Unit is larger than permitted letter
- Provider does not have appropriate sized unit letter
- 9th month reminder letter
- Over housed tenancy report form
- Over housed household update form
Provider vacancy loss
Rent supplement providers (formerly OCHAP/CSHP)
RGI household’s request for an additional bedroom
RGI subsidy estimates
Service Manager appeal
Victims of family violence (VOFV)
Victims of human trafficking (VOHT)