TransHelp
We provide TransHelp to residents of Peel so they can travel without barriers. We leverage local public transit when appropriate to provide the most suitable options for our passengers.
Service outcome
Peel residents in need can travel within their community without barriers.
2018 performance and trending data
- Legend:
- Meeting target
Meeting target
We are meeting or exceeding the established target. - Needs improvement
Needs improvement
We are not hitting the established target. - Monitoring
Monitoring
We don’t have full influence or control over the metric; we are collecting new data or monitoring data to set a target.
Source: Region of Peel TransHelp Division (2017, 2018).
Source: Region of Peel TransHelp Division (2017, 2018).
While the 2018 target has been achieved, new vendor performance reporting and various service quality initiatives have been implemented which will improve passenger experience over time.
