Heritage, Arts and Culture
Peel Art Gallery, Museum and Archives (PAMA) supports residents to be engaged in an understanding of our history and culture, and to live in cohesive communities.
Service outcome
Peel residents are engaged in an understanding of our history and culture.
2018 performance and trending data
- Legend:
- Meeting target
Meeting target
We are meeting or exceeding the established target. - Needs improvement
Needs improvement
We are not hitting the established target. - Monitoring
Monitoring
We don’t have full influence or control over the metric; we are collecting new data or monitoring data to set a target.
Source: Region of Peel Community Connections and PAMA.
Data for 2018 now includes our Archive Blog engagement and numbers from Metrolink impressions for PAMA stories. We continue to improve how we measure our digital engagement.
Source: Region of Peel Community Connections and PAMA (2014, 2015, 2016, 2017, 2018).
Traditional reach for 2018 was compared to 2016 for growth since 2017 was Canada 150 and resulted in a higher than usual number of visits.
Source: Region of Peel Community Connections and PAMA (2017, 2018).
Source: Region of Peel Community Connections and PAMA (2018).
The net promoter score assesses satisfaction and loyalty, where a higher net promoter score would mean that someone has had a positive experience and is more likely to recommend PAMA to others.