Access your TransHelp account online or by Interactive Voice Response (IVR), 24 hours a day, 7 days a week.

TransHelp is a shared-ride public transportation service.

An online TransHelp account lets TransHelp passengers quickly and easily book and make changes to their trips.

A lost item is a personal item (such as sunglasses, jewelry, a wallet, or ID) that is left behind on a TransHelp vehicle.

If your TransHelp application is denied, you can appeal a decision about your eligibility, eligibility category, or the type of help you need.

A road occupancy permit is required for proposed works on Region of Peel-maintained roads.

A TransHelp passenger with an online account can use a computer, smartphone, or tablet to update their email address, phone number, password, and favourite locations.

TransHelp is a shared-ride public transportation service.

Peel Region offices and non-emergency services will be closed for the holidays from Thursday, December 25, through Thursday, January 1, 2026.