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Accessing your account
https://peelregion.ca/transhelp/your-transhelp-account/accessing-your-accountAccess your TransHelp account online or by Interactive Voice Response (IVR), 24 hours a day, 7 days a week.
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About TransHelp
https://peelregion.ca/transhelp/about-transhelpAbout Peel Region's specialized door-to-door transit service for residents in Brampton, Caledon, and Mississauga.
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What happens after booking
https://peelregion.ca/transhelp/travelling/what-happens-after-bookingWhat to expect after booking and how to track your bus in real time.
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TransHelp overview
https://peelregion.ca/transhelp/about-transhelp/transhelp-overviewTransHelp provides travel for Peel residents who live with physical, cognitive, visual, sensory, or mental health disabilities.
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Missed trips
https://peelregion.ca/transhelp/trips/missed-tripsIf you miss a trip, all trips booked for that day will be automatically cancelled.
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Accessible public transit in Peel
https://peelregion.ca/transhelp/eligibility-categories-application-guidelines/accessible-public-transit-peelTransHelp, Brampton Transit, and MiWay are the 3 accessible public transit options in Peel.
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TransHelp eligibility and application guidelines
https://peelregion.ca/transhelp/eligibility-categories-application-guidelines/transhelp-eligibility-application-guidelinesBefore applying, see if you qualify and refer to the application guidelines.
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TransHelp trip cancellations
https://peelregion.ca/services/transhelp-trip-cancellationsIf you no longer want to travel on a scheduled date, you can cancel your trip 4 hours before the start of your pick-up window.
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TransHelp trip bookings or changes
https://peelregion.ca/services/transhelp-trip-bookings-or-changesTransHelp passengers (or family members or caregivers) can book a trip online or by phone.
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TransHelp refund
https://peelregion.ca/services/transhelp-refundA road occupancy permit is required for proposed works on Region of Peel-maintained roads.