TransHelp strictly prohibits disruptive behaviour.

Mobility aids such as wheelchairs and scooters must meet specific guidelines.

Video cameras on TransHelp buses enhance the safety and security of everyone on board.

Guidelines for travelling with companions, children, and animals.

How extreme weather and statutory holidays can affect travel bookings.

About TransHelp trips and how to book, change, or cancel a trip.

Details about the 3 eligibility categories, checking that you qualify, and starting the application process.

We value and use your feedback and complaints to resolve issues and improve our services.

The Charter sets out the expectations and responsibilities of TransHelp passengers and employees.

Members who currently represent TransHelp's passengers.