Policies and procedures for housing providers

• Asset limit
• Assistance to live independently
  • Caregiver agency information form
• Income limits
• Medical priority policy
• Minimum number of building selections – centralized waiting list
• Number of offers household can refuse
• Occupancy standards
• Reactivation and inactivation
• Refusal to offer a unit
• Response time to offers of housing
• Review of eligibility
• Unit and building restrictions – centralized waiting list
• Victims of family violence (VOFV)
  • Victims of family violence disclosure
• Victims of human trafficking (VOHT)
  • Victims of human trafficking disclosure

• Absence from unit
• Adjusted family net income
• Application of minimum rent
• Certain convictions
• Divestment of residential property procedure
  • Notice to divest of residential property
  • Reminder notice to divest of residential property
• Income and assets verification requirements
  • Income and assets verification required documents
  • Sample statements and forms
  • Income statement for self-employed new business form
• Insitu (Market to RGI)
  • Insitu eligibility checklist
• In year review
• Lease and occupancy agreements
• N15 – notice to end tenancy because of fear of sexual or domestic violence and abuse
• Occupancy standards and overhoused households
• Overhoused notification letter
• Opportunity to comment
• Pursuit of income
• Rent-geared-to-income (RGI) annual and biennial reviews
• RGI household’s request for an additional bedroom
  • Additional bedroom application
• Rent-Geared-to-Income (RGI) training
• Service Manager appeal
  • Notice of decision template
  • Service Manager appeal request
• Time period to notify of changes

• Conflict of interest (COI)
• Group insurance requirements
  • Housing Provider certificate of insurance form
• Internal review policy requirement
• Internal transfer policy requirement
• Number of board meetings
• Property management standards
• Requirement for emergency preparedness and business continuity plans
• Remuneration of directors
• Service Manager's consent

• Agency rent relief 
• Arrears owed to a Housing Provider
  • Moved-out arrears and damages repayment form
• Annual information return (AIR) – release of version 4
  • Annual Information return forms
• Audited financial statements – exceptions to generally accepted accounting principles (GAAP)
• Capital reserve expenditures
• Exclusion of CHPI payments as income
• Housing Providers annual operating surpluses
• Provider vacancy loss
  • Annual vacancy loss form
  • Vacancy loss recovery due to long-term care move
• Reimbursement of the Service Manager repayment
• Rent supplement providers (formerly OCHAP/CSHP)
  • Forms A and B 30 plus units
  • Forms A and B up to 30 units
• RGI subsidy estimates
  • Budget subsidy estimate workbook

• 2025 Cost Revenue Indices
• 2025 Cost Revenue Indices for Peel Living
• 2023 Cost Revenue Indices
• 2023 Cost Revenue Indices for Peel Living
• 2022 cost revenue indices
• 2022 cost revenue indices for Peel Living
• 2021 cost revenue indices
• 2021 cost revenue indices for Peel Living
• 2021 rent increase guidelines
• 2020 rent increase guidelines
• 2019 Peel Living cost and revenue indices
• 2019 cost and revenue indices
• 2019 rent increase guidelines

Letter and notice templates

Annual information return (AIR)

• Annual information return forms

Arrears owed to a Housing Provider

• Moved-out arrears and damages repayment form
• Repayment Plan Update Form

Assistance to live independently

• Caregiver agency information form 

Divestment of residential property

• Notice to divest of residential property
• Reminder notice to divest of residential property

Group insurance requirements

• Housing Provider certificate of insurance form
   

Income and assets verification

• Sample statements and forms
• Income statement for self-employed new business form
   

In-situ priority

• In-situ priority request

Opportunity to comment

• Opportunity to comment template

Overhoused templates

• Unit is larger than permitted letter
• Provider does not have appropriate sized unit letter
• 9th month reminder letter
• Over housed tenancy report form
• Over housed household update form

Provider vacancy loss

• Annual vacancy loss form
• Vacancy loss recovery due to long-term care move

Rent supplement providers (formerly OCHAP/CSHP)

• Rent supplement A & B form

RGI household’s request for an additional bedroom

• Additional bedroom application

RGI subsidy estimates

• Budget/subsidy estimate workbook

Service Manager appeal

• Notice of decision template
• Service Manager appeal request

Victims of family violence (VOFV)

• Disclosure forms VOFV

Victims of human trafficking (VOHT)

• Disclosure forms VOHT

Checklists

• RGI eligibility