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View your water bill

If you own or rent a property that's connected to the Peel municipal water system, you can view your water bill online or view a paper copy.

On this page

Eligibility

To view a water bill you must be a Region of Peel water billing customer.

What you need

To access your water bill online, you need:

To view a paper copy of your bill, you need to provide:

Fees

There is no cost to view your water bill online or to receive your current bill through the mail.

How to view your bill

There are 2 ways to view your water bill:

Who to contact

If you have questions or would like more details, email Billing Operations or call 905-791-8711.

More information

Lost bills

If you haven’t received a recent water bill, email Billing Operations or call 905-791-8711. Please include your water bill account number or service address in the message so that we can better help you.

Account history

Call 905-791-8711 if you need to request a statement of your billing history. You will be charged a Statement Request Fee.

Reading your bill

  • Account number: Your account number is unique to your water billing account. It has 10-digits and is located on the top-right corner of your water bill. Refer to your account number whenever you contact us.
  • Total water use: The “Description” section of your water bill shows the breakdown of water and wastewater consumption and charges based on the meter read.
  • For residential properties connected to the wastewater system, the wastewater rate is applied to 85% of total water usage that is read by your meter.

  • Total amount: The “Amount Now Due” section on the bottom-right corner of your bill shows how much you owe for the current bill.
  • Late Payment amount: The “Amount Due After” section in the bottom-right corner of your bill shows how much you’ll owe if you pay after the date shown.