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Water or wastewater service connection

Property owners in Peel can request approval from Peel Region for a water or wastewater service connection.

Peel Region must give written approval to connect a property to the municipal water, wastewater, and regional storm sewer systems.

Peel Region must also:

  • Review service connections before the local municipality provides a building permit.
  • Review any changes to the underground servicing of a property, with or without a development application.

On this page

Eligibility

Anyone who owns property with access to municipal water or wastewater in Peel Region can request a water or wastewater service connection.

What you need

Any work must be in keeping with applicable legislation, including Regional by-laws.

Public and private services, materials, construction methods, and appurtenances must all comply with:

  • The most current Peel Region standards and specifications.
  • The Local Municipality’s requirements for the Ontario Building Code.
  • Ontario Provincial Standards.

For site servicing connection approval

You must submit a drawing to Peel Region for review and approval of a service connection.

Email Servicing Connections to request the information that should be included in this drawing.
For additional requirements, check Peel Region's design, standards, specifications and procedures.

Water capacity modelling

If water or wastewater capacity modelling is required before the site servicing connection approval, you must submit a completed Water and Wastewater demand table and any related documents.

Extension of water or wastewater infrastructure

If your proposal requires an extension of water or wastewater infrastructure, see section 3 of the Subdivision Process for submission requirements or refer to the local improvement process.

Stormwater management approval

A road allowance is the land reserved by the government to be used for public roads. This includes sidewalks, ditches and boulevards, beyond the road pavement.

Stormwater drainage into roads maintained by Peel Region from property development along Peel region roads is not permitted. If your property is next to a road maintained by Peel Region, you need to submit a satisfactory stormwater management report and satisfactory grading and drainage drawings.

Before construction

Peel Region does not provide construction services. Property owners are responsible for hiring an independent plumber or contractor to complete the service connection.

Service installations on private property must follow the Ontario Building Code. For approvals and inspections, contact the Building Division of your local municipality.

Once your application is approved and all fees are paid, you must submit construction documentation for review and approval.

Use these forms to submit your construction documentation:

If the connection is within a Regional Easement, you are also required to submit a Permission to Enter letter from the property owner.

Fees

All fees are subject to change annually based on Council approval. Please see the Peel Region Fees By-law.

The securities collected for all regional site servicing connection applications were increased as of January 1st, 2024.

This is to ensure that:

  • All works are completed to Region of Peel standards and specifications.
  • Any issues not resolved by the applicant's contractors, including emergency repairs and public safety concerns, are addressed.

Payments

We provide payment instructions after we receive the submission. We accept payment by Electronic Fund Transfer (e-transfer). We also accept Visa or Mastercard for payments up to $1,500.

How to request help

To request a water service connection, submit site drawings in PDF format by email to Servicing Connections.

Drawings can be submitted by:

  • The landowner
  • The landowner’s representative
  • Consultants
  • Professional engineers
  • Contractors

We aim to review your submissions within specific timeframes.

Who to contact

For details or more information, email us or call 905-791-7800 ext. 7973.

The Servicing Connections team is working remotely. In-person meetings are available by appointment only. To book an appointment or request help, email Servicing Connections.

Call 905-791-7800 ext. 7882 or email Peel Water Service Requests for drawings that show water and sanitary infrastructure on roads or easements.

Water meters

To request a new water meter or for more information on water meters, please contact Meter Operations.

All new home construction or additions (or both) must include the new water meter size on the site servicing drawing. Water meters 25 mm and under will be installed by Meter Operations.

Please refer to the Peel Region standard drawing (STD DWG 1-4-7) for installation requirements for water meters.

Release of securities

For inquiries regarding the release of securities, email Engineering Technical Services.

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