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Trips
https://peelregion.ca/transhelp/tripsAbout TransHelp trips and how to book, change, or cancel a trip.
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Accessible public transit in Peel
https://peelregion.ca/transhelp/eligibility-categories-application-guidelines/accessible-public-transit-peelTransHelp, Brampton Transit, and MiWay are the 3 accessible public transit options in Peel.
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TransHelp decision appeals
https://peelregion.ca/services/transhelp-decision-appealsIf your TransHelp application is denied, you can appeal a decision about your eligibility, eligibility category, or the type of help you need.
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TransHelp eligibility and application guidelines
https://peelregion.ca/transhelp/eligibility-categories-application-guidelines/transhelp-eligibility-application-guidelinesBefore applying, see if you qualify and refer to the application guidelines.
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Missed trips
https://peelregion.ca/transhelp/trips/missed-tripsIf you miss a trip, all trips booked for that day will be automatically cancelled.
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Travelling with support persons, companions, and others
https://peelregion.ca/transhelp/travelling/travelling-support-persons-companions-othersGuidelines for travelling with companions, children, and animals.
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Wheelchairs and scooters
https://peelregion.ca/transhelp/travelling/wheelchairs-scootersMobility aids such as wheelchairs and scooters must meet specific guidelines.
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Passenger conduct
https://peelregion.ca/transhelp/travelling/passenger-conductTransHelp strictly prohibits disruptive behaviour.
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Video cameras on buses
https://peelregion.ca/transhelp/travelling/video-cameras-on-busesVideo cameras on TransHelp buses enhance the safety and security of everyone on board.
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What happens after booking
https://peelregion.ca/transhelp/travelling/what-happens-after-bookingWhat to expect after booking and how to track your bus in real time.