Read our policies for late cancellations, accounts in arrears, and more.

The Charter sets out the expectations and responsibilities of TransHelp passengers and employees.

Members who currently represent TransHelp's passengers.

TransHelp provides travel for Peel residents who live with physical, cognitive, visual, sensory, or mental health disabilities.

We value and use your feedback and complaints to resolve issues and improve our services.

A snapshot of feedback from nearly 1,500 TransHelp passengers and the service improvements we’re making.

How extreme weather and statutory holidays can affect travel bookings.

We've create a long-term framework for goods movement planning that will address the trends identified in the strategic plan.

The Region of Peel has completed a strategic and integrated infrastructure planning initiative to develop a Stormwater Servicing Master Plan for Regional Roads.

A plan that will outline Peel’s future transportation system and guide how we’ll accommodate future travel demands of a growing population.