Customer feedback
Share your compliments, complaints, and suggestions to help us serve you better.
If you prefer, you can share your feedback by phone by calling 905-791-7800 (toll-free 1-888-919-7800) from 8 a.m. to 5 p.m., Monday to Friday.
This form is for general feedback. To make a formal complaint, access make a formal complaint or damage or injury claim.
Thank you for your feedback.
We review every comment, concern, and suggestion we receive.
Feedback about a specific service will be sent to that area for review. We also use your feedback to develop our strategic, annual, and long-term program and service plans.
If you requested a reply, we'll get back to you within 2 business days.