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Personal service businesses

What you need to know when opening a new business or making changes to your existing business.

Opening a new business or making changes

If you’re opening a new personal services business in Peel, the Health Protection and Promotion Act of Ontario requires you to notify Peel Public Health at least 14 days before opening.

We must also approve the floor plans for your business.

If you’re making changes to your existing business, such as renovations involving construction, or adding new services, you will need to report these changes to us and submit your plans for review. You must notify us least 14 days before starting construction.

Report a new business or changes to a business

To request a property search for a business inspected by Peel Public Health refer to property information request.

Inspection requirements

The requirements for personal service businesses are based on provincial law, Ontario Regulation 136/18.

A Peel Public Health inspector is required to check that your business is following the regulation. The inspector must be allowed to inspect the shop, even if the owner isn’t there. You can ask to see the inspector’s photo identification.

The inspector will observe your practices and check your premises and equipment to make sure your clients' health isn't being put at risk.

The inspector will also check that you meet infection and prevention control requirements for personal service settings.

If you don't follow the requirements:

Prepare for your personal service business inspection

Organizing special events

Special event organizers and vendors need to complete an application and submit to Peel Public Health at least 15 days before the event.

Special event application for organizers and vendors

Additional resources

These resources are intended for printing.