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Peel Region


About passenger conduct, mobility devices, and other aspects of travelling on TransHelp.

Progtams and services

What happens after booking

What to expect after booking and how to track your bus in real time.

Video cameras on buses

About camera placement and footage.

Passenger conduct

Actions TransHelp might take against disruptive passengers.

Wheelchairs and scooters

Guidelines for travelling with mobility devices.

Travelling with support persons, companions, and others

Guidelines for travelling with companions, children, and animals.

Reporting lost items

How to report and reclaim items left behind.

Passenger Satisfaction Survey

87% of surveyed passengers are satisfied with the overall TransHelp experience.

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