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Peel Region

Request a high water bill investigation

This service is for Peel customers who have received an unusually high water bill.

You don’t need to apply or fill out a form to request a water bill investigation.

If you've received a high bill, a Verification Representative will walk with you through the premise to identify any sources of leaks.

On this page


You are eligible for this service if you have a Region of Peel water bill account.

What you need

To request a bill investigation:


There is no cost for this service.

How to request an investigation

To request a bill inspection, you can:

Who to contact

If you have a question or need more details about this service, email Water and wastewater bills.

More information

Peel Region does not test water meters. You can request a third party to test your water meter. If the test proves that the meter is working properly, you will be responsible for the cost of testing the meter.