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    1. Home
    2. Services

    Housing subsidy decision appeals

    These are appeals for Community Housing, Housing Services Act subsidies decisions. Also called rent geared to income (RGI) subsidies.

    You can request an appeal if you believe the legislation or the policy has not been followed correctly regarding a decision that has been made about your housing subsidy application for RGI, or the calculation of your RGI rent. You will need to meet the eligibility for decisions that can be appealed.

    RGI appeals apply to applicants on the centralized wait list or households receiving RGI subsidy.

    On this page

    • Eligibility
    • What you need
    • How to appeal
    • Who to contact

    Eligibility

    Decisions that can be appealed include:

    • Applicants and households have been deemed ineligible for RGI assistance.
    • Applicants have been made ineligible for special priority on the centralized wait list.
    • Size and type of housing accommodation permissible for the applicant or household.
    • The amount of rent charged for an RGI household.

    Examples of decisions that cannot be appealed:

    • expenses are too high
    • do not agree with a policy
    • not approved for a private or portable subsidy
    • not referred for the Canada-Ontario Housing Benefit (COHB)
    • non-rental charges

    What you need

    A completed Service Manager appeal request form.

    How to appeal

    When appealing a subsidy decision, submit the Notice or Letter of Decision, appeal form and all supporting documents.

    • Fax to 905-453-0168.
    • Mail to the attention of or drop off to:

    Admin Service Representative - Service Manager Appeals
    10 Peel Centre Dr., Suite B
    PO Box 2800, STN B
    Brampton, ON
    L6T 037

    You must submit the appeal within 30 days of receiving the Notice or Letter of Decision that you do not agree with.

    The Peel Region Service Manager will conduct a review and issue a final notice of their decision by mail within 15 business days of receiving this request for appeal.

    Who to contact

    If you have any questions or would like more information, please contact the representative that signed your notice or letter of decision.

    Local legal clinics:

    • North Peel Dufferin
    • Mississauga Legal Community Services

    Related information

    • Housing subsidy
    • Help with housing
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