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Peel Region

Our service commitment

Providing the quality of service you expect and deserve.

A service commitment is a commitment you make to serve others. It sets out the standards customers expect from an organization.

We’ve reshaped our service commitment to meet the needs of Peel’s growing communities.

No matter how you connect with us, you can always expect to:

Shaped by focus group and survey feedback from employees and customers, our service commitment:

Our service commitment is available in:

Tell us how we’re doing

We need your feedback to keep improving.

If you have a comment about our service commitment or about the service you received from us, we want to hear it.