General feedback, compliments, and complaints
If you’re sharing general feedback, a compliment, or a complaint about a Peel Region service, complete our online customer feedback form.
If you prefer, you can share your feedback by phone by calling 905-791-7800 (toll-free 1-888-919-7800) from 8 a.m. to 5 p.m., Monday to Friday.
Formal complaints and damage or injury claims
If you’ve already submitted a complaint regarding Peel Region services and are not satisfied with the response, or you feel Peel Region is responsible for property damage or a personal injury, you can make a formal complaint or damage or injury claim.