Finding leaks indoors

There are various reasons why your water bill could be higher than expected.

The facts on leaks

• 10% of homes have leaks that waste more than 340 litres of water per day. That's more than a bathtub full of water everyday.
• A leaky tap that drips once per second can waste more than 10,000 litres of water a year. That's more than a months' use of water for one person.

Reading your water meter to find leaks

Follow the four easy steps and learn how to read your water meter to prevent leaks.

• Step 1: Turn off all water-using fixtures inside and outside your home, including water softeners and filtration devices.
• Step 2: After locating your water meter in your basement or crawlspace, identify the odometer and low flow indicator.
• Step 3: If the low flow indicator appears to move, this indicates the presence of a leak.
• Step 4: Check common leaky fixtures (toilets, humidifiers, water softeners, faucets, etc.). Have the appliance repaired and considered replacing with WaterSense fixtures.

Fixtures and appliances

Leaky fixtures and appliances can go unnoticed. Check for leaks frequently and contact a service professional for help if necessary. Replace older, inefficient fixtures with WaterSense models.

Water softeners can use a large amount of water if the backwash valve gets stuck in the open position or if they are scheduled to backwash too frequently.

There are various reasons why your water bill could be higher than expected.

Consider humidifiers that refresh the water on an adjustable timer rather than those that continuously bleed water from the reservoir into the sewer drain. The humidifier and water supply should be turned off when not needed in the summer months.

If you've had guests to stay or an increase of people living in the home, more water will be used.