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Peel Region

Contact Water and Wastewater

Call us if you:

Phone: 905-791-7800

Toll free: 905-584-2216 (Caledon or another long-distance areas)

Email us if you have:

Email Public Works Customer Service

Water meters

For water meter installation and repair, call 905-791-7800 ext. 3226, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Hydrant permits

For water hydrant permit requests, email or call 905-791-7800 ext. 3101, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Water quality

Email water quality or call 905-791-7800, ext. 4685, Monday to Friday from 8:30 a.m. to 4:30 p.m.


Email wastewater for general information or to submit a noise or odour complaint.

Critical water user registration for home hemodialysis users

If someone in your household needs an uninterrupted water supply, be sure to register as a critical water user. Registering will lets us notify you before any water interruptions are scheduled so you can plan ahead.

Water and sanitary infrastructure drawings

Call 905-791-7800 ext. 7882 for drawings that show water and sanitary infrastructure on roads or easements.