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    1. Home
    2. Services

    Water shut off or turn on

    We provide regional service to turn the water supply off or on at residential property lines.

    On this page

    • Eligibility
    • What you need
    • Fees
    • How to request
    • More information

    Eligibility

    Residential property owners within Peel Region are eligible.

    Properties within private townhomes and condominium complexes are not eligible for this service. That service must be requested y the condominium corporation.

    What you need

    Provide details of your request to the Peel Region Customer Contact Center. An adult (over 18) must be at home and present at the time of water turn off/on.

    Fees

    There is no fee.

    How to request

    Contact the Peel Region Customer Contact Center at 905-791-7800.

    Non-emergency turn on/off service requests require 72 hours notice (service pre-inspection required). Service is available 24/7.

    For emergencies, staff will respond within two (2) hours of request depending on the weather.

    Related information

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