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Peel Region

Water Bill Adjustment Pilot Program

The Water Bill Adjustment Pilot Program can help you pay a high water bill.

Program overview

Peel Region's Water Bill Adjustment Pilot Program is a limited-term (pilot) program.

The program provides financial help to homeowners with high water bills that are more than 2.5 times higher than average due to leaks or water theft.

Who is eligible

To qualify for the Water Bill Adjustment Pilot Program:

Peel Region homeowners:

Water bills that qualify

All of the following criteria must be met to qualify.

Peel Region can help you with your high water bill only if the higher charge:

If your higher water bill is due to a leak, you must have proof of repairs, such as a receipt from a licensed plumber or a receipt for the purchase of materials used for the repair.

If your high water bill is due to water theft, you must provide a police report or proof of theft such as a video or photos.

A high water bill does not qualify if:

Payment assistance

Peel Region homeowners are eligible for this program once every 5 years at the same address.

Peel Region will provide a subsidy equal to 50% of the bill that is above the average bill amount to a maximum subsidy amount of $2,500.00.

For example, if a homeowner’s usual water bill is $250, and their high bill is $1000, the difference is $750.

In this case, Peel Region would subsidize $375, which is 50% of $750.

How to apply

Apply to the program.

For more information, email or call 905-791-7800 ext. 3037.

Online water billing

Get notifications when your water bill is ready and make payments online.