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Peel Region

Taxi vouchers

As a TransHelp passenger, you are eligible to use taxi vouchers.

Taxi Voucher Program

The Taxi Voucher program provides a discount on regular taxi fares through participating taxi vendors.

You purchase a $40 book of taxi vouchers for only $25. We pay the taxi company the difference.

Buying taxi vouchers

You need a Client ID to buy taxi vouchers and a Taxi Voucher ID to use it. Call 905-791-1015 to get a Taxi Voucher ID.

You can pay for taxi vouchers using VISA or Mastercard by calling us at 905-791-1015. You can also purchase them in-person at one of our TransHelp payment locations. Payments cannot be made through online banking.

A $40 book of taxi vouchers costs $25. You may buy a maximum of 5 books per month. You must buy taxi vouchers in advance either by phone or in person.

Once we’ve processed your order, we’ll deliver your taxi vouchers by mail. Please allow more time for delivery during busy periods such as the holiday season.

Taxi vouchers are non-refundable and non-transferable.  We will not refund any money for unused taxi vouchers and only TransHelp passengers can use taxi vouchers. Your TransHelp account must be in good standing to purchase taxi vouchers.

TransHelp payment locations

Pay by debit, VISA, Mastercard, cheque, or money order at:

Service Peel – 10 Peel Centre Drive, Suite B, Brampton

Service Peel – 7120 Hurontario St., Mississauga

Peel Museum and Art Gallery – 9 Wellington St. East, Brampton

If paying by cheque or money order, write "taxi vouchers" in the memo portion.

Using taxi vouchers

You must call a participating taxi vendor to arrange for a ride. All participating taxi vendors have accessible vehicles. If you need a specific accessible vehicle, please tell the taxi vendor when you book your trip. Specific vehicles are subject to availability.

Participating taxi vendors in Mississauga

Participating taxi vendors in Brampton

Taxi Vendors

If you are a Peel taxi vendor and would like to participate in TransHelp's Taxi Voucher program, email us for an application.

You must show the taxi driver your Taxi Voucher ID along with a government-issued photo ID every time you use taxi vouchers.

Government-issued photo ID includes:

Please address any issues about your travel experience with the taxi vendor directly.

It is the taxi driver’s responsibility to fill out the information on the back of each taxi voucher.

Paying with taxi vouchers

Taxi vouchers come in $1, $2, and $5 denominations.

You can pay for your trip using only taxi vouchers, or with a combination of taxi vouchers and cash.

For example, if your trip costs $20.75, you can:

Travelling outside of Peel using taxi vouchers

Participating taxi vendors will take you out of Peel (Brampton, Caledon, and Mississauga), but not all vendors offer return trips.

Please pre-arrange your trip back with the taxi vendor.

You cannot use taxi vouchers outside of Peel or with non-participating taxi vendors.

Current fares

  • One-way trip – $3.75
  • Return trip – $7.50
  • Prepayment to open an account – $37.50
  • Monthly pass – $124