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Peel Region

Chair Iannicca's statement in response to the province's announcement.

Services to residents and businesses will continue as normal. 


Celebrate the people that make service happen

It's our goal to deliver excellent customer service – every time.

Every year, organizations recognize Customer Service Week at the beginning of October. It's a chance for people who serve and support customers daily to celebrate and reflect on the contributions they have made.

Every day, thousands of Peel Region employees work to deliver the services that residents, businesses and visitors count on. Over the past few years, our service teams have adapted to ensure you get the support you need.

So far this year:

That's why we recognize our customer service teams for their unwavering commitment to deliver excellent service to you.

Learn how when it comes to exceptional customer service our Community Recycling Centre employees lead by example.

Watch our Customer Service Week stories from 2021.

Our Service Commitment

This year, we introduced a new Service Commitment. We developed it by working with both employees and customers to find out what matters most to them. Our new Service Commitment says that no matter how you connect with us, you can expect to:

Do you want to say thanks to one of our employees, make a suggestion, or share when something didn't go right? Share your feedback with us.

Keep up to date by joining Connect to Peel and follow us on Twitter, Facebook and LinkedIn.