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News release: January 20, 2023

Region of Peel's 2022 Continuous Improvement Program Achieves Improved Service Delivery

Brampton, ON - (January 20, 2023) – The Region of Peel remains committed to delivering services that are effective and efficient. The Region's Continuous Improvement Program (CIP) delivers improved service outcomes that provide value for tax dollars and contribute to advancing the Region's Strategic Plan and vision of Community for Life.  

In 2022, a total of 40 CIP initiatives were completed by the Region contributing to cost savings of $3.6 million and cost avoidance of $7.1 million. Benefits, such as improved client experience and employee well-being, were also realized.

Some of the notable initiatives completed include:

These cost savings and cost avoidance are reflected in the Region's 2023 budget.

The Region's Continuous Improvement Program also played a critical role in the Mass Vaccination Program in providing COVID-19 vaccinations to residents through fixed and mobile clinics and at Long Term Care homes. Improvements were made to increase clinic capacity while reducing costs and keeping employees and residents safe.

The Region is always looking for ways to improve services in our community. This year’s Continuous Improvement Program results show our ongoing commitment to building a Region with services that respond to people’s diverse needs and with an eye to ensuring their tax dollars are effectively spent.

Gary Kent, Chief Financial Officer and Commissioner of Corporate Services 

Media contact

Clorinda Pagliari
Communications Specialist
Region of Peel

About Peel Region

In 2024, Peel Region marks its 50th anniversary. Peel Region works with residents and partners to create a healthy, safe, and connected Community for Life for approximately 1.5 million people and over 200,000 businesses in Brampton, Mississauga and Caledon. Peel's services touch the lives of residents every day. For more information explore and follow us on X @regionofpeel and Instagram

On December 13, 2023, the Ontario government announced that Peel Region will not be dissolved, and that Bill 112 legislation will be updated to reflect service delivery in Peel. Services for residents and businesses will continue without interruption. For updates and more information, visit Peel's transition page.