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Peel Region

Peel's Community Safety and Well-being Plan

People and organizations are working together to tackle the issues of family violence, mental health and addictions, and systemic discrimination

Together, we'll make a difference

Peel families and youth struggle to thrive due to family violence, mental health and addictions issues and systemic discrimination. On October 22, 2020 Regional Council adopted Peel's Community Safety and Well-being Plan (2020-2024).

About the plan

Peel's Community Safety and Well-being (CSWB) Plan sets out how partners across different sectors can work together to make Peel a safer, more inclusive and connected community where all residents thrive.

Over 25 organizations, representing emergency services, school boards, health and social service providers and governments, came together over the past 2 years to develop the Plan.

It will build a sustainable community where people and families can meet their needs for:

Focus areas

While the plan recognizes there are many topics that impact community safety and well-being, 3 areas of focus have been identified:

Finding the right balance of long-term thinking and short-term action, goals and strategies were developed collaboratively for each area of focus.

Other information

Goal: Create and strengthen Peel's pathways to safety

Working on systems mapping of existing pathways to safety in Peel to identify high needs areas and inefficiencies in existing services and supports for victims of abuse.

Improved access to services and supports for victims of abuse.

Improving data collection, management and reporting practices across violence against women sector.

Improved data collection, analysis, data sharing and understanding of client populations in Peel.

Learning from and supporting the coordinated efforts within the violence against women sector and stakeholders working in family violence in response to COVID-19.

Improved partnerships and cross-sector collaboration.

Goal: Increase awareness and public education of family violence

Developing a family violence and intimate partner education and awareness campaign.

Increased awareness that family violence is a community issue and that there are existing services available.

Goal: Promote mental wellness and positive relationships among youth and families

Working with existing youth initiatives and youth services organizations to foster supportive environments and help youth to form connections and develop skills.

More youth feel safe, connected and supported in the community.

Goal: Improve access to mental health and addictions services and supports for youth by simplifying pathways and coordinating efforts

Transforming care pathways for young people who need access to mental health and addictions supports.

Improved system navigation for MHA services and supports for everyone including youth.

Developing Situation Tables in Peel to mitigate risk for crisis situations.

More situations of acutely elevated risk are mitigated.

Goal: Publicly review, develop and sustain anti-oppressive and equity practices and policies in Peel

Reaffirming commitment to diversity, equity and inclusion among partners of the System Leadership Table (SLT).

SLT organizations have affirmed commitment to diversity, equity and inclusion in Peel.

Building senior leaders' understanding and awareness of anti-oppression and equity.

Result: Increased understanding of systemic discrimination and systemic racism, including anti-oppression and equity principles that be embedded in organizations.

Building organizational capacity in equity and inclusion and publicly reporting progress.


  • Increased numbers of SLT organizations that complete baseline assessment.
  • Increased number of SLT organizations that report on progress annually
  • Improved organizational policies and practices that advance equity and inclusion

Implementing a strategy to create opportunities for meaningful engagement or people with lived experience in design and implementation of CSWB Plan activities.

People with lived experience have opportunities for various levels of involvement in CSWB planning and implementation.

Goal: Implement effective data gathering and reporting practices in order to assess impact and respond to inequities as they emerge

Piloting the collection of sociodemographic data with a group of SLT organizations and developing data sharing mechanisms.


  • Increased number of organizations collecting sociodemographic data
  • Improved data sharing and common definitions among community organizations
  • Enhanced understanding of disparities in Peel to inform policies and practices

The Peel Situation Table will help identify individuals, families, groups or places where there is a high likelihood of harm or victimization taking place.

The Table will provide access to support and work to reduce the instances of harm and victimization.

Over 40 agencies have come together to form the Table.  It aims to: 

  • Increase community safety and well-being.
  • Build upon and create lasting collaborative partnerships among community stakeholders.
  • Reduce and prevent incidents of crime and social disorder.
  • Provide proactive responses to situations.
  • Respond with a coordinated and integrated approach in a timely manner.

The Peel Situation Table continues to fulfil our role in the Region of Peel’s Community Safety and Well-Being Plan, which includes our commitment in collaborating with community stakeholders in addressing risk and complex social issues.

The COVID-19 pandemic has severely impacted our community. It has resulted in closures, job loss, increased anxiety, uncertainty, and drastic changes to how we live our daily lives.

Our community partner, CMHA Peel-Dufferin estimates a 52% increase in the number of crisis calls. The demand for service was already high, the pandemic has only highlighted how urgent the need is.

Only 1 in 3 Peel residents receive the treatment they need. We know there will be significant long-term impacts on mental wellbeing particularly in children and youth. This will need to be considered as we move into recovery.

Key priorities of the Community Safety and Well-being Plan are to look at the challenges of family violence, mental health and addictions and systemic discrimination which have only been intensified during COVID-19. That's why the Plan has readjusted some of the work to an immediate response to address such issues.

Learn more about COVID-19 and Peel’s CSWB Plan.

While Peel Regional Council is responsible for preparing and adopting the Plan, it's being developed, with, by and for the community. Over 400 individuals and 25 organizations shared their voices and experiences to inform the development of the CSWB Plan over a 2-year period.

We can't police our way out of what are ultimately social, not criminal, problems. Poor social conditions that are at the root of poor outcomes must be improved if any positive change is to be sustained. Partners in government, health, social, policing and justice services, recognized early on the need to work together and focus both on prevention and intervention in a balance approach.

Peel's CSWB plan will be reviewed annually and updated every 4 years.

Community consultation

Ensuring the community's voice and experiences are reflected in the Plan is a priority. Over 400 people were engaged, including those from 219 service providers and organizations, through:

  • 40 interviews
  • 13 youth consultations
  • 12 family consultations
  • 22 service provider consultations
  • Action tables and working groups

Participants were also asked to share their stories in whatever format they wished. The stories were insightful, passionate and profound.

Access the following resources:

Plan development participants

  • Councillor Michael Palleschi, City of Brampton
  • Councillor Johanna Downey, Town of Caledon
  • Councillor Pat Saito, City of Mississauga
  • Caledon Community Services
  • Canadian Mental Health Association, Peel Dufferin Branch
  • Catholic Family Services Peel Dufferin
  • Central West Local Health Integration Network
  • Child Development Institute
  • City of Brampton
  • City of Mississauga
  • Dufferin-Peel Catholic District School Board
  • EveryMind Mental Health Services (formerly Peel Children's Centre)
  • Family Services of Peel
  • Indus Community Services
  • Malton Neighbourhood Services
  • Ministry of Children, Community and Social Services
  • Mississauga Halton Local Health Integration Network
  • Ontario Provincial Police – Caledon Detachment
  • Peel Children's Aid Society
  • Peel District School Board
  • Peel Regional Police
  • Region of Peel
  • Regional Diversity Roundtable
  • Salvation Army – Peel Shelter and Housing Services
  • Sheridan College
  • Town of Caledon
  • Trillium Health Partners
  • United Way Greater Toronto
  • United Way Black Community Advisory Committee
  • University of Toronto, Mississauga (UTM)
  • William Osler Health System


As legislated under the Police Services Act, 1990 and in the new Community Safety and Policing Act, 2019, once in force, municipalities must prepare and adopt a plan.

The plan is guided by the Ministry of the Solicitor General's Community Safety and Well-being Planning Framework, which defines community safety and well-being as the ideal state of a sustainable community where everyone is safe, has a sense of belonging, opportunities to participate, and where individuals and families are able to meet their needs for education, health care, food, housing, income, and social and cultural expression.