Thank you for your submission
Your information has been submitted. If you provided your email and/or phone number, we will contact you within 3 business days to confirm the details of your concern.
Have you been refused access to child care?
Give us the details and we’ll try to help.
No one should be refused access to child care because of special needs or subsidy. You have the right to access child care without discrimination. Licensed child care providers who have a Fee Subsidy and Funding Agreement with the Region of Peel are required to:
- Offer space to families in receipt of fee subsidy, if spots are available
- Support children with special needs through Peel Inclusion Resource Services (PIRS)
Know your rights. Learn more about the Ontario Human Rights Code.
If you believe you have been denied access to child care because of special needs or subsidy, please contact the child care provider first so they have the opportunity to respond to your concern.
If the concern cannot be resolved by working with the provider, you may submit a complaint below or call 905-791-1585. Once we receive your complaint, we will respond within 3 business days, if your contact information has been provided.