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Thank you for your submission

Your information has been submitted. If you provided your email and/or phone number, we will contact you within 3 business days to confirm the details of your concern.

Have you been refused access to child care?

Give us the details and we’ll try to help.

No one should be refused access to child care because of special needs or subsidy. You have the right to access child care without discrimination. Licensed child care providers who have a Fee Subsidy and Funding Agreement with the Region of Peel are required to:

Know your rights. Learn more about the Ontario Human Rights Code.

If you believe you have been denied access to child care because of special needs or subsidy, please contact the child care provider first so they have the opportunity to respond to your concern.

If the concern cannot be resolved by working with the provider, you may submit a complaint below or call 905-791-1585. Once we receive your complaint, we will respond within 3 business days, if your contact information has been provided.

Licensed child care complaint form

Child care provider
Your information (optional)

Notice with Respect to the Collection of Personal Information

This information is being collected pursuant to the Child Care and Early Years Act, 2014 and will be retained, used, disclosed and disposed of in accordance with all applicable municipal, federal and provincial laws and regulations governing the collection, retention, use, disclosure and disposal of information including the Municipal of Freedom of Information and Protection of Privacy Act, R.S.O 1990, c. M. 56. This information will be used to determine and verify initial & ongoing eligibility for Child Care Fee Subsidy and to administer the delivery of child care fee subsidy by Regional Municipality of Peel. Any questions regarding this collection may be directed to Supervisor, Early Years and Child Care Services, Region of Peel, 10 Peel Centre Drive, Suite B, P.O. Box 2136 STN B, Brampton, On L6T 0E3, by mail or telephone at 905-791-1585.

By submitting this form, I acknowledge and understand that email is not encrypted and the security of messages cannot be guaranteed. For more information, please see the Region of Peel's Privacy Statement.