Report an item lost on a TransHelp trip
A lost item is a personal item (such as sunglasses, jewelry, a wallet, or ID) that is left behind on a TransHelp vehicle.
All lost items will be taken to the TransHelp office. Perishable food items will be discarded.
TransHelp will contact you if your item is recovered.
On this page
Eligibility
Any TransHelp passenger, support person, or companion can report an item left behind in a TransHelp vehicle or a taxi provided by a participating taxi vendor.
What you need
When reporting, you’ll need to provide a precise description of the item and when and where it was lost.
To collect a lost item, you’ll need to provide these details as well as proper identification.
Fees
There is no fee to report and collect a lost item.
How to report a lost item
Choose from these options to report a lost item:
- Call 905-791-1015
- Email TransHelp
Who to contact
For more information about reporting a lost item, call 905-791-1015.
