Peel Region Strengthens Behavioural Supports Ontario (BSO) Services in Central West with Funding from Ontario Health

BRAMPTON, ON (November 14, 2025) - Peel Region is pleased to announce $450,878 in annual funding from Ontario Health to support the Behavioural Supports Ontario (BSO) program for the Central West region. This annual funding will expand Long-Term Care (LTC) BSO mobile services across 23 LTC homes, improving support for residents, families, and LTC staff.

In collaboration with system partners, Peel Region, as the BSO Lead Agency for Central West, plays a pivotal role in the design and delivery of coordinated behavioural supports for older adults with, or at risk of, responsive behaviours and personal expressions related to dementia, complex mental health conditions, substance use and other neurological conditions./p>

In Ontario, 70% of long-term care residents live with dementia; 75% of these individuals will experience behavioural and psychological symptoms associated with this condition. The Ministry of Long-Term Care estimates that 250,000 Ontarians currently live with dementia and that number is expected to increase to 430,000 by 2038.

This funding allows Peel Region, along with other health service providers, to expand and integrate a multidisciplinary BSO mobile team to achieve the following Quintuple Aim outcomes:

• Improved access to care and ability to meet service needs
• Improved quality of care and enhanced staff and caregiver capacity
• Accessible and equitable support across the Central West region
• Decrease in 1:1 staffing needs, emergency department visits, and hospital admissions through enhanced care plans

As the BSO Lead Agency for Central West over the past year, Peel Region has also actively engaged partners to:

• Implement a strategic education and training plan that ensures staff complete core programs and participate in regular cross-sector learning events.
• Design robust performance metrics aligned with provincial data standards supported by simplified data collection, staff training, and automated analysis.

This work aligns with Peel Region’s 2024-2029 Seniors Services Strategic Plan, which includes a strategic goal aimed at facilitating integrated care through purposeful internal and external collaborations, and with Health Services’ vision of Building a Healthier Community Together.