Peel Region releases 2026–2030 Municipal Accessibility Plan

BRAMPTON, ON (Mar. 27, 2026) – Peel Region has released its 2026–2030 Municipal Accessibility Plan outlining how it will continue to remove barriers and enhance inclusive services across Brampton, Mississauga, and Caledon. The plan reaffirms Peel Region’s commitment to building a barrier-free community where everyone can fully participate, regardless of ability.

As Ontario marks 20 years since the introduction of the Accessibility for Ontarians with Disabilities Act (AODA), the new 5‑year plan outlines the path forward. It details how Peel Region will continue to meet legislated requirements while intentionally embedding accessibility into its programs, services, facilities, and daily operations.

Accessibility impacts a growing number of people across the region. With more than 1 in 4 Ontarians identifying as having a disability, accessible transportation, digital services, public spaces, housing supports, and employment practices are essential to community participation, independence, and quality of life.

Informed by input from residents, caregivers, and community organizations, the plan reflects what the community identified as strengths — including strong satisfaction with TransHelp — and highlights areas for improvement, such as better service coordination and more accessible information.

The plan outlines concrete actions to:

• Make Peel Region’s customer service more inclusive. We are updating websites and online services to meet accessibility standards, simplifying forms and navigation, and ensuring compatibility with assistive technologies.
• Advance digital accessibility: We are updating websites and online services to meet accessibility standards, simplifying forms and navigation, and ensuring compatibility with assistive technologies.
• Create fair and accessible employment practices: We are removing barriers in hiring and onboarding, strengthening workplace accommodation supports, and promoting inclusive recruitment practices.
• Broaden accessibility across public spaces: We are improving accessibility in Regional facilities (entrances, washrooms, service counters), enhancing signage and wayfinding, and incorporating accessibility into new builds and renovations.
• Support accessible transportation: We are enhancing TransHelp services, improving coordination across transportation options, and strengthening communication with riders.

Peel Region will continue to report publicly on its progress in accessibility and welcomes community feedback as it works toward a more inclusive, barrier-free future for all residents.