Holiday Season Service Hours at Peel Region

BRAMPTON, ON (December 18, 2024) – Peel Region offices and some non-emergency services will be closed for the holidays from Wednesday, December 25, 2024, to Wednesday, January 1, 2025.

The following non-emergency services will close starting Wednesday, December 25, and will reopen on January 2, 2025:

• Service Peel Counters
• Dental Services Contact Centre and Dental Clinics
• Early Years and Child Care Services
• Housing Services, Client Services
• Income and Social Supports
• Brampton and Fairview Healthy Sexuality Clinics

The following non-emergency services have a modified holiday schedule.

• Harm Reduction Program – Mobile Van
  • December 25, 26, 2024, January 1, 2025 - closed
  • December 24, 27, 30, 31, 2024, open 12:30 to 7:30 p.m.
  • Saturday December 28, open 4 to 11 p.m.
• The Family Health Call Centre will be closed December 25, 26, 31, 2024, and January 1, 2025
• Meadowvale Healthy Sexuality Clinic is closed beginning December 24 and will reopen on Friday, January 3, 2025.
• Malton Healthy Sexuality Clinic is closed beginning December 19 and will reopen on Wednesday, January 8, 2025.

Vaccination Clinics

Peel Public Health vaccination clinics, which offer routine school immunizations, vaccines required under the Immunization of School Pupils Act (book by calling 905-799-7700) and respiratory vaccines (COVD-19, flu, and RSV) will be closed from December 20, and will reopen on January 6, 2025.

For more information, please visit: Vaccinations.

Early Years and Child Care Services

Child Care Subsidy will close at 12 p.m. on December 24, 2024, and will reopen on January 2, 2025. All other Early Years and Child Care Services units are closed from December 25, 2024, to January 1, 2025, and will reopen on January 2, 2025.

Ontario Works

The Ontario Works offices will close on December 24, 2024, at 12 p.m. and will re-open on January 2, 2025, at 8.30 a.m. 

Emergency shelter, food, or personal support

For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter web page or call 905-450-1996.

Emergency Peel Living maintenance requests

For emergency Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.

TransHelp

All trips for December 25, 26, and 27 must be booked by 7 p.m. on December 24. All trips for January 1 and 2 must be booked by 7 p.m. on December 31. 

On December 25 (Christmas Day), December 26 (Boxing Day) and January 1 (New Year’s Day):

• TransHelp will operate from 6 to 1 a.m.
• Subscription trips will be cancelled, except for dialysis trips

From December 25 to January 1, the TransHelp office will be closed and unable to process applications, payments or feedback.  On December 24 and 31: 

• The contact centre will close at 10 p.m.
• The latest pick up for passengers who require bus only transportation will be 8:30 p.m. Taxi vendors will continue to provide transportation after 8:30 p.m.

If you have any questions, email transhelp@peelregion.ca or call 905-791-1015. 

Public Transit

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Waste Collection

There will be no waste collection on December 25 and 26, 2024. Waste will be collected two days later that week. There will also be no waste collection on January 1, 2025. Waste will be collected one day later that week. Check your collection calendar to find your pickup day or sign up to receive free waste collection reminders.

All Community Recycling Centres (CRCs) will be closed on December 25 and 26, 2024, and January 1, 2025. CRCs will be open from 8:30 a.m. to 12 p.m. on December 24 and 31, 2024.

Peel Art Gallery, Museum and Archives (PAMA)

PAMA will be closing early at 2 p.m. on December 24 and 31 and will be closed on December 25, 2024, and January 1, 2025. Visit PAMA for a variety of affordable family fun activities and tours all Winter Break long!

Media contact

Madeline Lougheed 
Communications Coordinator 
Peel Region