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Close a TransHelp account

A TransHelp passenger (or family member) can close a TransHelp account at any time.

TransHelp may also close an account due to inactivity, specifically if:

On this page

Eligibility

Any TransHelp passenger (or family member) can close a TransHelp account.

What you need

To close an account you’ll need your TransHelp Client ID.

How to close your online TransHelp account

You can close an account online through MyTransHelp or by calling 905-791-1015.

Who to contact

For more information about closing a TransHelp account, call 905-791-1015 or email TransHelp.