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Peel Region

Watermain replacement and improvement

Queen Street West from Main Street to Elizabeth Street North

The new watermain on Queen Street West between Main Street and Elizabeth Street North and the intersection of Queen Street West and George Street has now been installed. The next phase is to bring the new watermain into service. Properties on these streets will now have their individual water service pipes transferred from the old watermains to the new watermains.

A new water service pipe will be installed from the watermain to your property line, where a new water service box will also be installed. The water service box is a small round metal valve typically located in your driveway or lawn at the front of your property. Replacing your water service box requires digging up your existing water service box, and usually affects an area 2m2 around the service box.

Where possible, your water service pipe will be installed using tunneling equipment. If tunnelling isn’t possible due to ground or environmental conditions, the contractor will need to dig a trench to install the new pipe.

Any damage caused by Regional construction will be repaired:

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We expect to start connecting water service pipes to the new watermain on Queen Street West around December 01, 2022. We expect to complete this work by the middle of December. This schedule is weather permitting and may change due to soil conditions.

Once we have connected all properties on Queen Street West (Main Street to Elizabeth Street North) and George Street South (Queen Street West to Wellington Street) to the new watermain, we will start repairing driveways, roads, curbs, sidewalks, and sod (grass).

Please note that repairs may be delayed due to contractor availability or weather conditions.

For example:

All work is under warranty for two years from the completion date.

Contractor and working hours

The work will be completed by CRCE Construction Group under contract to the Region of Peel. This contractor’s normal working hours are from 7 a.m. to 7 p.m., Monday to Friday, and may include overnight work. These hours are consistent with the local municipality’s bylaws. We understand this may cause some inconvenience, but shorter working days would require your neighbourhood to be under construction for a longer period of time.

Interrupting your water supply

It is our goal to let you know 48 hours (2 days) in advance if we plan to shut off your water for an extended period (several hours). Occasionally, we may have to reduce this notice to 24 hours.

If we must shut off your water because of an emergency, we will do everything we can to fix the problem as quickly as possible.

Safety during construction

Construction zones require extra caution to keep everyone safe – pedestrians, cyclists, drivers, and construction workers. When driving, walking, or biking through the construction area, please be aware of your surroundings, watch for construction crews and other road users, slow down, account for delays, and consider other routes if possible. To learn more about how to stay safe in construction zones, visit

Staying informed

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Information on this project can also be found at

We will try to disturb you as little as possible, and we will let you know if there are any major changes to the plans.

Thank you for your patience as we complete this necessary work. This work will allow us to continue providing you with high quality tap water. If you have any questions or concerns, please contact us.

Water Linear Engineering and Reliability,
Engineering Services Division
Public Works, Region of Peel
Phone: 905-791-7800 ext. 4409