Holiday Season Service Hours at Peel Region

Brampton, ON. (December 19, 2023) - Peel Region offices and some non-emergency services will be closed for the holidays from Monday, December 25, 2022, to Monday, January 1, 2024.

The following non-emergency services will close starting Monday, December 25 and will reopen on January 2, 2024:

• Access Peel Counters
• Dental Services Contact Centre (closed as of December 23)
• Early Years and Child Care Services
• Housing Services, Client Services

The following non-emergency services are closed on December 25, 2023, but will remain open December 22, 26, 27, 28, 29 and reopen for regular service on January 2, 2024:

• Family Health Call Centre

The following non-emergency services will be closed Monday December 25, 2023, Tuesday Dec. 26, 2023 and Monday Jan. 1, 2024

• Healthy Sexuality Clinics

The following non-emergency service has a modified holiday schedule.

• Needle Exchange Program and Harm Reduction - Mobile Van

December 25, 26, 2023, January 1, 2024 - closed
December 27, 28, 29 2023, open 12:30 pm to 7:30 pm
Saturday December 30, open 4:00-11:00 pm

Vaccination Clinics 

Vaccination clinics will be closed December 22, 2023-January 1, 2024, and will resume regular operations on January 2, 2024.

To check for available clinics and to book your appointment, visit: COVID-19 vaccine

Early Years and Child Care Services

Child Care Subsidy units will close at 12:00 p.m. on December 22, 2023 and will reopen on January 2, 2024. All other Early Years and Child Care Services units are closed from December 25, 2023 to January 2, 2024.

Ontario Works in Peel

The offices at both our Ontario Works locations are open from 8.30 a.m. – 4:30 a.m. Monday - Friday. Our offices will close on December 22 at 12:00 p.m. and re-open on January 2, 2024 at 8.30 am.

Emergency shelter, food or personal support

For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter web page or call 905-450-1996.

Peel Living Emergency Maintenance Requests

For emergency Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.

TransHelp

All trips for December 25, 26, and 27 must be booked by 7 p.m. on December 24. All trips for January 1 and 2 must be booked by 7 p.m. on December 31.

On December 25 (Christmas Day), December 26 (Boxing Day) and January 1 (New Year’s Day):

• TransHelp will operate from 6 a.m. to 1 a.m.
• Subscription trips will be cancelled, except for dialysis trips

From December 25 to January 1, the TransHelp office will be closed and unable to process applications, payments or feedback.

On December 24 and 31:

• The contact centre will close at 10 p.m.
• The latest pick up for passengers who require bus only transportation will be 8:30 p.m. Taxi vendors will continue to provide transportation after 8:30 p.m.

If you have any questions, email transhelp@peelregion.ca or call 905-791-1015.

Public Transit

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Waste collection Brampton, Mississauga, Caledon

There will be no waste collection on December 25, and 26, 2023. Collection will be two days later this week. Also, there will be no waste collection on January 1. Waste will be collected 1 day later this week. Check collection calendar to find your pickup day or sign up to receive free waste collection reminders.

Community Recycling Centre hours:

Dec 24 and December 31 - Caledon/Bolton closed. Remaining locations open until 12 p.m.
December 25-26 and January 1, 2024 - closed
December 27-30 - open during normal business hours

Peel Art Gallery, Museum and Archives (PAMA)

PAMA will be closed Sunday, December 24, Monday, December 25, Tuesday, December 26, 2023 and Monday January 1, 2024. PAMA will also be closing at 4 p.m. on Sunday, December 31. Visit PAMA for a variety of affordable family fun activities this Winter Break.

Media contact

Lucy Schmidt
Communications Coordinator
Peel Region