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    1. Home
    2. About Peel Region
    3. Contact us

    Holiday hours

    Peel Region offices and non-emergency services will be closed in observance of National Day for Truth and Reconciliation on Tuesday, September 30, 2025.

    These services are closed on public holidays:

    • Service Peel Counters
    • ServiceOntario Counter
    • Dental Services Contact Centre and Dental Clinics
    • Early Years and Child Care Services
    • Family Health Call Centre
    • Housing Services
    • Ontario Works
    • Peel Harm Reduction mobile vans

    All healthy sexuality clinics are closed on Tuesday, September 30. Please visit the healthy sexuality clinics webpage for up-to-date information on operating hours.

    Service Peel and ServiceOntario counters will be closed Tuesday, September 30 and will reopen on October 1.

    Adult Day Services at all 5 Peel Region Long Term Care Centres, including virtual Adult Day Services, will be closed on Tuesday, September 30 and will resume regular hours of operation on Wednesday, October 1.

    Learn more about Health Services.

    There will be no change to your waste collection schedule due to the National Day for Truth and Reconciliation. Check your collection calendar to find your pickup day or sign up to receive free waste collection reminders.

    Half-day closures

    CRCs close at 12 p.m. on Christmas Eve (December 24) and New Year’s Eve (December 31).

    All-day closures

    CRCs are closed all day on: 

    • Family Day 
      Monday, February 17
    • Good Friday 
      Friday, April 18
    • Easter Sunday 
      Sunday, April 20
    • Easter Monday 
      Monday, April 21
    • Victoria Day 
      Monday, May 19
    • Canada Day 
      Tuesday, July 1
    • Civic Holiday 
      Monday, August 4
    • Labour Day 
      Monday, September 1
    • National Truth and Reconciliation Day 
      Tuesday, September 30
    • Thanksgiving Day 
      Monday, October 13
    • Remembrance Day 
      Tuesday, November 11
    • Christmas Eve 
      Wednesday, December 24. All locations are open from 8:30 a.m. until 12 p.m. (noon)
    • Christmas Day 
      Thursday, December 25
    • Boxing Day 
      Friday, December 26
    • New Year’s Eve 
      Wednesday, December 31. All locations are open from 8:30 a.m. until 12 p.m. (noon)
    • New Year’s Day 
      Thursday, January 1, 2026 

    These services will be closed for the National Day for Truth and Reconciliation on Tuesday, September 30, and will reopen on Wednesday, October 1:

    • Early Years and Child Care Services, including Child Care Subsidy
    • Housing Services
    • Ontario Works

    For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter webpage or call 905-450-1996.

    For emergency Peel Living maintenance requests, call the 24-hour request line at 905-790-7335.

    All trips for Tuesday, September 30, and Wednesday, October 1, must be booked by 7 p.m. on Monday, September 29.

    On Tuesday, September 30 (National Day for Truth and Reconciliation)

    • Call us at 905-791-1015 if you need to cancel your trip.
    • Same day trips will not be provided.
    • TransHelp will operate from 6 a.m. to 1 a.m.
    • The TransHelp office will be closed. Feedback and application, and payment processing will resume on Tuesday, August 5.
    • Subscription trips will be cancelled, except for dialysis trips

    We offer bookings up to 7 days in advance. Consider booking your next trip early to ensure your holiday travel.

    If you have any questions, email transhelp@peelregion.ca or call 905-791-1015.

    PAMA will be closed on Tuesday, September 30 and will reopen on Wednesday, October 1.

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