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Reporting non-compliance

Details on how to report non-compliance relating to COVID-19

The Ontario government has ordered mandatory restrictions related to COVID-19 to help protect the health and safety of Ontarians under the Emergency Management and Civil Protection Act. Get the latest information about the Ontario government’s emergency orders.

Find out where to report non-compliance for issues such as prohibited gatherings, mandatory mask bylaws, or other complaints related to COVID-19 within businesses or in public spaces.

Reporting a non-compliant food establishment, personal service setting, or recreational water facility

Call Peel Public Health at 905-799-7700, or in Caledon 905-584-2216. These establishments include:

Reporting non-compliance in all other businesses or public spaces

Reporting price gouging

Effective immediately, the Ontario government has issued an emergency order that retail businesses and individuals in Ontario cannot charge unfair prices for necessary goods. Consumers can report price gouging on necessary goods by filing a complaint at 1-800-889-9768 between 8:30 a.m. and 5:00 p.m., Monday to Friday, or by filing a report online.