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Getting information through routine disclosure

Some information and records are available directly from program areas.

With some exceptions, The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), gives you the right to access certain records that Peel Region keeps.

Routine disclosure means automatically releasing certain information when someone requests it.

Routine disclosure lets Peel Region provide — or give you direct access to — information such as corporate policies or procedures, organizational charts, site plans, or planning applications.

The following content lists the type of information available through routine disclosure and how to access it.

If the information you want isn't listed, you might need to submit Freedom of Information request.

Most requested routine disclosure information

More information

Peel Public Health

For personal information on record at:

  • Peel Public Health, such as immunization records, lab results, and client files, or
  • A Peel Long Term Care facility

Complete a Request Access to Personal Health Information Form.

Adult Day Services

For personal information on record with Peel's Adult Day Services:

Refer to Peel Adult Day Services - Request for Access or Correction to Personal Health Information.

Peel Regional Paramedic Services

Ontario Works

For active clients asking for less than 2 records or pieces of case information, such as payment information, an appointment status, or file status:
Contact your Assessment Worker, Caseworker, or Human Services Representative directly.

Peel Living

For:

  • Items from tenant files and maintenance requests
  • Loss claims or damages
  • Requests from vendors regarding contracts or work on our sites
  • Requests from agencies regarding mutual clients or tenants
  • Request about business or maintenance practices

Email Peel Living Administration.

Easements or Peel Region-owned property

For:

  • Easement information requests (temporary or permanent), or
  • Inquiries regarding region-owned property

Email Real Property Requests.

Water and wastewater environmental records

For access to records such as a history of enforcement notices and spills for a property created by Peel Region related to bylaw enforcement for the Wastewater Bylaw (53-2010), Water Bylaw (06-2017), or the Backflow Prevention Bylaw (10-2017):

Email your request to Environmental Control with signed authorization from the property owner.

Once Environmental Control receives your email, call 905-791-7800 ext. 3101 to pay the search fee by credit card can pay the search fee by credit card. The search will then be conducted and emailed to you.

Local improvement

For:

  • Petitions
  • Projects
  • Special Assessment Rolls
  • Committee of Revision decisions
  • Sufficiency Certificates

Email the Regional Clerk. (For these types of requests, note that personal information is withheld where permitted under the The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), R.S.O. 1990.)

Peel Regional Police

For information on record with Peel Regional Police such as record checks, suspensions, and police-related freedom of information requests:

Visit Freedom of Information Requests - Peel Regional Police.

Requests from law enforcement

For law enforcement agencies requesting information in Peel Region records:

Complete a Law Enforcement Request for Personal Information Form.