Long Term Care

Adult Day Services

Adult Day Services programs:

Davis Centre
Malton Village
Peel Manor
Sheridan Villa
Tall Pines

Program update

The Region of Peel has resumed in-person Adult Day Services programs with reduced capacity and appropriate safety requirements. Virtual programs also continue for those who cannot attend in-person. Contact us for more information.

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COVID-19 vaccine

Residents currently eligible to receive the COVID-19 vaccine can book an appointment at a clinic in Peel. Find out who can get the vaccine, and how to make your appointment.

About the program

Our Adult Day Services (ADS) program provides a place for participants to go each day for engaging activities and social interaction. Many participants have reduced physical or cognitive abilities. This program allows them to live at home longer. Our philosophy is to provide person-centered care.

Residents' daily activities

Adult Day Services lets families and caregivers:

  • Take a break.
  • Attend to their daily errands and their own physical/emotional needs.
  • Maintain a healthier work/life balance.
  • Keep working.
  • Access caregiver support.
  • Connect with other service providers.

We believe that:

  • everyone plays an important role in the participant's ADS journey.
  • participants, caregivers, and families can add great value to the care team.

Our focus is to:

  • improve the health care experience and outcomes for participants, caregivers, and families.
  • work with participants, caregivers, and families to identify and achieve their goals.

Goals include:

  • Helping participants maintain their best possible physical and cognitive functionality.
  • Promoting personal dignity and self-esteem by encouraging independence.
  • Providing a safe, secure, and stimulating environment for care.
  • Supporting participants, their caregivers, and families to be involved in their care and decisions.

To achieve these goals, we use a variety of tools and processes including:

  • Assessments
  • Care coordination
  • Care conferences
  • Referral and coordination of appropriate services and programs in the community
  • Programs and services that meet each participant’s needs
  • Information and education that supports caregivers

For more information about the ADS program, read the following:

Locations and hours

Our ADS program is offered at the following locations:

ADS hours vary from centre to centre. Some centres offer evening and weekend hours.

For more information, contact the ADS supervisor at your location of interest:

  • Davis Centre
    Ching Hsiung
    80 Allan Drive
    Bolton, ON L7E 1P7
    905-857-7842, ext. 3008
  • Malton Village
    Jeanie Papaconstantinou
    7075 Rexwood Road
    Mississauga, ON L4T 4M1
    905-791-1179, Ext. 7369
  • Peel Manor
    Anna Endrizzi
    525 Main Street North
    Brampton, ON L6X 1N9
    905-453-4140, ext. 3708
  • Sheridan Villa
    Allyson Mitchell
    2460 Truscott Drive
    Mississauga, ON L5J 328
    905-791-8668, ext. 2925
  • Tall Pines
    Shannon Lytle
    1001 Peter Robertson Blvd.
    Brampton, ON L6R 2Y3
    905-791-2449, ext. 2310

Eligibility

The ADS program is geared towards older adults in Peel Region. You need a valid Ontario Health Card to qualify for the program. Please contact your centre of interest for further information or if you have questions.

Cost

The daily fee is $24 each day. Subsidies may be available. Fees are reviewed annually.

How to apply

Contact your area Home and Community Care Services to learn more about the application process. Our ADS coordinators can also answer questions about the application process.

There are 2 Home and Community Care Services in Peel:

  • Mississauga Halton for Sheridan Villa
    Call 905-855-9090 or toll-free at 1-877-336-9090.
  • Central West for Davis Centre, Malton Village, Peel Manor and Tall Pines
    Call 905-796-0040 or toll-free at 1-888-733-1177.

Application process

Our ADS coordinator will contact you once they receive your application from the LHIN. When a space becomes available, our coordinator will give you a tour of the program and an information package. They will also work with you to complete the admission paperwork.

For further information, contact:

  • Janet Hobson at 437-224-8759 for Peel Manor in Brampton
  • Mabel Oppong-Agyei at 437-236-5843 for Tall Pines in Brampton and Davis Centre in Bolton
  • Fang Xu at 437-224-8932 for Sheridan Villa and Malton Villa in Mississauga

Program and services

Recreation program

We design our therapeutic recreation programs to support participants' physical, intellectual, emotional, social, and spiritual well-being.

Enhanced services and personal care assistance

We help participants with activities of daily living including:

  • Oral care
  • Hygiene
  • Grooming
  • Using the washroom
  • Restorative programs
  • Bathing

Our trained support workers provide personal care assistance.

Physiotherapy

Physiotherapy is available to those who have consented to participate. We provide a daily exercise program for all participants. The physiotherapy team and the ADS team work together on programs and treatments geared to maintaining or improving the participant’s strength, balance, and flexibility, and in reducing the risk of falls.

Chiropody

Foot care services are available by a certified foot care practitioner. This is a fee-for-service program.

Dental care

We can arrange for participants to attend dental clinics on site, by referral. This clinic is available through the Region of Peel’s long term care program.

Optometry

We can arrange for participants to attend optometry clinics onsite. There may be fees associated with this service.

Salon and barber services

Salon and barber services are available at various times throughout the week on a fee-for-service basis. If you wish to make an appointment, please ask our staff.

Bathing

In a safe and accessible shower room, participants get help from support workers with bathing or showering, basic nail care, and personal grooming. Participants who are interested in this service can contact the supervisor.

Immunization for seasonal flu

Influenza is a highly contagious respiratory infection that spreads easily through coughing, sneezing, or by touching contaminated surfaces or objects.
The flu can spread easily where people gather, such as in long term care and ADS programs. This is especially concerning because older adults may have weakened immune systems. We encourage participants to get their flu shots annually. We offer flu clinics at all our ADS locations to make it easier to beat the flu.

If participants have received a flu shot from a doctor or other provider, you can provide copy of the immunization record to the ADS supervisor.

Dietitian services

These services are offered as part of our regular ADS program activities. They do not require an additional fee.

Meals and snacks

We provide a nutritious meal and snacks to all participants. We can assist during mealtimes if required.

Transportation

Participants and their caregivers are responsible for getting to and from ADS. If this is not possible, the ADS supervisor can link the participant to transportation options such as TransHelp, Seniors Ride Connect through CANES Community Services or Caledon Community Services.

Please contact TransHelp or Caledon Community Services Transportation for more information.

Telephone Companion Program

The Telephone Companion Program is a free service offered by Peel’s Community Support Services and Volunteer Resources team to support older adults experiencing feelings of isolation and loneliness during the pandemic.

As part of the Telephone Companion Program, dedicated and trained volunteers make friendly check-in phone calls to older adults in Peel to provide engagement and stimulation through social conversations. Volunteers are matched with clients of similar interests or backgrounds, so they can have fun and meaningful conversations.

If your loved one or you could benefit from these weekly phone calls, please email adultdayservices@peelregion.ca or call Janet Hobson at 437-224-8759, Mabel Oppong-Agyei at 437-236-5843 or Fang Xu at 437-224-8932 for further information.

Caregiver support

Caregivers often struggle with balancing the daily tasks of caring for their loved one while managing the responsibilities in meeting the needs of their family. In collaboration with team members of the program and other health care professionals, they will help deliver or promote:

  • Caregiver support, education, and counselling through the health care spectrum
  • Therapeutic counselling onsite, via telephone or in a support group education format for both participant and caregivers
  • Education on the resources and services available to enhance client autonomy
  • Advance care planning discussions
  • Referrals to other health professionals as appropriate
  • Advocacy on behalf of the client and/or the caregiver

To meet or speak with the social worker, please notify the ADS staff or supervisor to make a referral or contact the social worker directly.

Bill of Rights – Connecting Care Act, 2019

Every health service provider and Ontario Health Team shall ensure that the following rights of clients are fully respected and promoted:

  1. A client has the right to be dealt with by the provider of the community support service in a respectful manner and to be free from physical, sexual, mental, emotional, verbal and financial abuse by the provider.
  2. A client has the right to be dealt with by the provider of the community support service in a manner that respects the client’s dignity and privacy and that promotes the client’s autonomy and participation in decision-making.
  3. A client has the right to be dealt with by the provider of the community support service in a manner that recognizes the client’s individuality and that is sensitive to and responds to the client’s needs and preferences, including preferences based on ethnic, spiritual, linguistic, familial and cultural factors.
  4. A client has the right to receive community support services free from discrimination on any ground of discrimination prohibited by the Human Rights Code or the Canadian Charter of Rights and Freedoms.
  5. A client who is First Nations, Métis or Inuk has the right to receive community support services in a culturally safe manner.
  6. A client has the right to clear and accessible information about their community support services.
  7. A client has the right to participate in the assessment of their needs, development of their care plan, reassessment of their needs and revision of their care plan.
  8. A client has the right to designate a person to be present with them during assessments.
  9. A client has the right to designate a person to participate in the development, evaluation and revision of their care plan.
  10. A client who receives more than one community support service has the right to receive assistance in co-ordinating their services from the health service provider or Ontario Health Team.
  11. A client has the right to give or refuse consent to the provision of any community support service.
  12. A client has the right to raise concerns or recommend changes in connection with the community support service provided to them and in connection with policies and decisions that affect their interests, to the provider of the community support service, the Agency and its employees, government officials or any other person, without fear of interference, coercion, discrimination or reprisal.
  13. A client who receives a community support service has the right to be informed of the laws, rules and policies affecting the operation of the provider of the community support service, including this Client Bill of Rights, and to be informed, in writing, of the procedures for initiating complaints about the provider.

O. REG. 187/22 Home Care and Community Services

ADS team

Community Support Services Manager

The Community Support Services Manager provides leadership and direction to manage the community support services and programs and their delivery across multiple sites. These programs include Adult Day Services (ADS), as well as partnerships with community health service providers. The manager works with the LHIN and other health service providers to plan and coordinate services that will meet the needs of older adults in the community. Please contact Whitney Harrison, 905-872-4968, for any management related questions.

Supervisor

The supervisor manages the program and provides leadership to the team ensuring that participants receive coordinated, collaborative, quality care and services. The supervisor also oversees the inter-professional team within the program and liaises with external partners.

Support worker

ADS support workers provide personal care to participants during their time at the program. This includes assisting participants with activities of daily living such as toileting and bathing; supporting them during restorative programs with eating, and health and wellness activities; as well as managing any medications they need to take while attending the program.

ADS assistant

ADS assistants provide therapeutic and recreational services to support the independence of participants. They focus on providing programs to support participants’ physical, social, recreational, intellectual, emotional, and spiritual needs. They are also responsible for planning and delivering community outings and special events.

Coordinators

  • Janet Hobson at 437-224-8759 for Peel Manor in Brampton
  • Mabel Oppong-Agyei 437-236-5843 for Tall Pines in Brampton and Davis Centre in Bolton
  • Fang Xu at 437-224-8932 for Tall Pines and Peel Manor in Brampton.

Registered nurse

The Registered Nurse assesses the needs of participants and works with the rest of the team to support the participant and/or their caregiver to attain or maintain the participant’s optimal function. Contact Maria Czesznak, 905-872-2328, and Jay Patel, 905-872-2477, for nursing-related support.

Social worker

The ADS social worker is available on a referral basis to help participants and families experiencing change, loss, or grief, as well as caregivers in need of transition-navigation support across the health care system. Contact Yasmeen Rafiq, Registered Social Worker, at 416-409-0287 for counselling services.

Resources

Home and Community Care Support Services Central West
199 County Court Blvd.
Brampton, ON L6W 4P3
905-796-0040

Home and Community Care Support Services Mississauga Halton
700 Dorval Dr., Suite 500
Oakville, ON L6K 3V3
905-855-9090 or 1-877-336-9090 (toll-free)

Alzheimer’s Society of Peel
60 Briarwood Ave.
Mississauga, ON L5G 3N6
905-278-3667

Canadian Red Cross
1-877-848-0707

Lifeline
1-866-784-1992

Caledon Community Services
10 McEwan Drive, Unit #1
Bolton, Ontario L7E IH1
905-857-7651

Canes Community Services
135 Queens Plate Dr., Ste. #400
Etobicoke, ON M9W 6V1
416-743-3892

Meal resources

Brampton Meals on Wheels
525 Main St. N.
Brampton, ON L6X 1N9
905-453-4140, ext. 3720

Caledon Meals on Wheels
80 Allan Dr.
Caledon, ON L7E 1P7
905-857-7651

Mississauga Meals on Wheels
2275 Speakman Dr., Unit 6
Mississauga, ON L5K 1B4
905-403-9494

Transportation resources

Seniors Ride Connect, CANES Community Services
Locally Integrated Transportation for Seniors
1-877-743-3025

Caledon Community Services Transportation
905-951-1671 or 905-584-4562 (Caledon East)

TransHelp
3190 Mavis Rd.
Mississauga, ON L5C 1T9
905-791-1015

Revised: Friday September 09 2022

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