Peel Region homepage
Peel Region


How to properly self-isolate if you have symptoms, have COVID-19, or are a close contact of someone who has COVID-19.

Self-isolation means temporarily staying apart from others, except when essential support is required, such as for caregivers of children or those requiring support with daily living.

It's important to keep a physical distance from others because the virus spreads when we are close to each other and through droplets when we cough, speak, laugh or sing. Self-isolation reduces the chance that others will get sick with COVID-19.

Who must self-isolate

You’re required to self-isolate if you have symptoms of COVID-19, if you’ve tested positive for COVID-19, or if you’ve travelled outside of Canada and have been advised to quarantine under federal quarantine requirements.

If you’ve been exposed to or live with someone with COVID-19, you may also be required to self-isolate. The length of time you have to self-isolate will depend on your situation. Find out what you should do if you have symptoms of COVID-19, if you’ve tested positive for COVID-19, or if you’ve been exposed to someone with COVID-19.

More information is also available from the Ontario government.

Children or those requiring support with daily living can isolate together with a caregiver.

Other information

When self-isolating you need to:

  • Stay at home.
  • Avoid contact with others in your household, except when essential support is required (such as for caregivers of children or those requiring support with daily living).
  • Keep a distance and wear a mask over your nose and mouth if you need to be in the same room as someone else.
  • Wash your hands often.
  • Cover your coughs and sneezes.
  • Clean and disinfect your home during and after self-isolation.

For more information, refer to our resource on self-isolation. You can also refer to more information about how to self-isolate from the Ontario government, and from the Public Health Agency of Canada.

If you cannot safely self-isolate at home, refer to more information on support available to you.

If someone in your home is self-isolating because they have COVID-19, you're considered a close contact. Get detailed instructions for close contacts.

If a child or a person who needs support with daily living (such as bathing, feeding, clothing) has COVID-19 or was exposed to COVID-19, parents and caregivers should continue providing care and support to them while they self-isolate, but should follow additional measures to protect themselves and others in the home.

Public Health Ontario provides information on how to care for a child who needs to self-isolate.

Additional advice about caring for someone with COVID-19 is also available from the Public Health Agency of Canada.

Coping with caring for a child with symptoms of COVID-19 can be stressful. It is important to closely monitor your child. Refer to more information for when to seek medical help.

If you are in a household with someone who is self-isolating and you are not their caregiver, avoid any contact with them as much as possible, until after they’ve completed their self-isolation period, or they meet the requirements to come out of self-isolation.

Help is available for anyone in Peel who can’t safely self-isolate at home. All international travellers, including local residents and international students, are required to have a plan for the full period of their required self-isolation, at their own expense.

Our COVID-19 Voluntary Isolation Housing provides a hotel-quality room that’s private and safe. Room amenities include:

  • Private 3-piece bathroom
  • One queen size bed with sofa and/or twin beds
  • Free television
  • WiFi connection
  • Telephone line with extension for assistance
  • 3 culturally diverse meals daily (halal, vegan, and vegetarian options available)
  • Transportation to and from home is provided

No OHIP health card is required. There is no cost for the program.

Peel Region has established the isolation housing with funding from the Government of Canada.

You can stay for your full period of isolation. Children under the age of 16 will stay with a parent or guardian, and families can be accommodated. Homemade foods and other essentials can be dropped off to loved ones. Residents in isolation can speak to the social support staff to arrange deliveries from home.

How to sign up

To use the isolation housing you must meet the following criteria:

  • Have tested positive for COVID-19 or may have COVID-19, or are a vulnerable household contact of someone who has COVID-19.
  • Can't safely self-isolate at home away from others in your household.
  • Are 16 years or older (or will stay at the isolation centre with a parent or guardian).
  • Agree to stay for your full period of isolation
  • Can complete daily activities (such as walking with or without an assistive device, bathing and dressing yourself, eating and drinking) with minimal support or supervision.

Call Peel Region Human Services 905-281-1269 to sign up or get more details about the program.

You can download a flyer on the isolation centre program in multiple languages.

If your symptoms change or worsen, you may need to contact a health care professional or contact Telehealth at 1-866-797-0000.

Call 911 if you need urgent medical help or if your condition is getting worse and you have any of the following severe symptoms:

  • Difficulty breathing or shortness of breath
  • Chest pain
  • New or worsening confusion
  • Difficult waking up or staying awake, or, losing consciousness

Tell paramedics if you have COVID-19, or had close contact with a person who has COVID-19. If possible, wear a mask to limit exposure to others.

When caring for a child with COVID-19, it’s important to closely monitor them. You should go to a hospital right away, or call 911, if your child shows any of the following signs and symptoms:

  • Persistent fever (3 days or longer)
  • Fast breathing or trouble breathing
  • Bluish color around the lips or on skin
  • Not drinking enough fluids or signs of dehydration (e.g. not making tears when crying, urinating less than usual)
  • Not waking up or interacting
  • Being irritable (e.g. not wanting to be held)

COVID, Cold and Flu Clinics

These clinics are available to individuals with symptoms of COVID-19 who are looking for medical attention for their symptoms or who need to see a doctor for assessment.

COVID, Cold and Flu Clinics are open to infants and children and will assess children with fever.

They will only test individuals who are eligible for a PCR test. You will not be tested if you do not meet eligibility criteria from the Ontario government. You do not need to have a negative COVID-19 test to be seen in-person at these clinics.

Queen Square COVID-19, Flu and Cold Clinic

Snelgrove Community Centre
11692 Hurontario Street, Brampton

Minimum age: 2 years or older

  • Tuesday 8 a.m. to 2 p.m.
  • Wednesday 10 a.m. to 4 p.m.
  • Thursday 11:30 a.m. to 5:30 p.m.
  • Friday 10 a.m. to 4 p.m.

Book appointment

COVID, Cold and Flu Care Clinic @ CarePoint Health

2695 North Sheridan Way, Suite 120, Mississauga

Minimum age: 1 year or older

Monday to Friday 8:30 a.m. to 4:30 p.m.

Book your appointment by calling 905-362-3508

COVID, Cold and Flu Care Clinic @ Mississauga Medical Arts

Inside Loblaws – entrance closest to Glen Erin
5010 Glen Erin Drive, Mississauga

Minimum age: 1 year or older

  • Monday 9 a.m. to 5 p.m.
  • Tuesday and Wednesday 9 a.m. to 7 p.m.
  • Thursday to Sunday 9 a.m. to 5 p.m.

Book your appointment by calling 905-288-5900

COVID, Cold and Flu Care Clinic @ Pearl Medical Group

58-3176 Ridgeway Drive, Mississauga

Minimum age: 1 year or older

  • Monday, Wednesday, Thursday, and Friday 3 to 8 p.m.
  • Tuesday 9:30 a.m. to 2 p.m.

Book your appointment by calling 647-948-8432

People who are self-isolating can access supports and services to help with daily necessities, such as food and medication deliveries and supports for seniors. Also learn about financial supports that may be available to you.

If you have questions or concerns

If you develop symptoms or your symptoms are worsening and you're concerned, contact Telehealth at 1-866-797-0000 or your health care provider.

If you require further information, call Peel Public Health at 905-799-7700, Caledon 905-584-2216. Our call centre hours are 8:30 am to 4:30 pm, Monday to Friday.