We're working with providers to support everyone's health and safety during COVID-19
Indoor and outdoor EarlyON programs closed
Online programs such as stories, and music and movement remain open. Visit infopeel.ca for details.
Maximum group sizes for licensed child care centres continues to be allowed by the Ontario government. Child care providers will need to continue following health and safety guidelines.
Providers should share health and safety procedures with parents. Speak to your provider about what they're doing to keep your children safe while in their care.
The following measures will help ensure the health and safety of children, staff and parents and guardians:
- Placing children in specific groups and limiting interaction between groups.
- Daily screening of all staff, children, parents, guardians and visitors.
- Thoroughly cleaning before re-opening and throughout the day.
- Limiting visitors and keeping daily records of everyone attending the centre to support contact tracing.
- All adults must wear face masks and face shields.
- All child care centres are required to have a plan in place if a child, parent or staff is exposed to COVID-19.
We've created information for child care providers to support training and protect the health and safety of staff, children and families. Access child care provider COVID-19 enhanced health and safety protocols.
Child care providers should not increase your fees due to enhanced cleaning measures, or any other costs. The Ministry of Education has advised providers to set fees at the level they were before the closures.
Your child care provider is also not allowed to charge you fees if you don't have access to a child care space or decide not to accept a space.
If you're attending child care in a centre, your provider must give you 14 days to let them know whether you want to keep your space. After the 14 days, you will need to make payments to keep your space, whether your child attends or not.
If you're attending home child care, your provider must give you 30 days to let them know whether you want to keep your space. After the 30 days, you will need to make payments to keep your space, whether your child attends or not.
We understand that some child care providers have not re-opened. Licensed home child care continues to operate. To learn more about this option and all licensed child care centres open in Peel, you can visit infopeel.ca or call Child Development Resource Connection Peel (CDRCP) at 905-890-9432.
If you're receiving child care fee subsidy and are planning to restart child care in September, you must email your Children's Services Worker with your:
- Confirmed restart date with your child care program (name and location).
- Verification of activity.
Your Children's Services Worker will then:
- Review your child care needs and eligibility.
- Re-confirm your eligibility for child care subsidy with your child care program.
Families that return to care without receiving re-confirmation of eligibility, must pay the full cost of child care (the cost without subsidy).
If your child is back in care and your Children's Services Worker has re-confirmed your subsidy:
- You do not need to contact us again regarding your child care plans for September.
- Families required to pay a parental contribution must pay it.
To help prevent the spread of COVID-19, our offices remain closed for visitors. Do not come into the office.
If you have documents to submit, you can email, mail or drop them in any of the drop boxes located outside the entrances of our Regional buildings.
Do you have concerns with your licensed child care program, such as how your child care provider is handling health and safety practices during COVID-19, or have you been refused access to child care? If so, you are encouraged to speak to your licensed child care provider so they can try and address your concerns.
If your concerns cannot be resolved by working with your provider, you can submit a complaint to the Ministry of Education.
You can also submit a complaint to the Region of Peel.