Peel Region's Strategic Plan 2015-2035

Our 20-year vision for Peel is "Community for Life."

Regional Council approved Peel's 20-year Strategic Plan in November 2015, after extensive community engagement and stakeholder consultation.

The approved Strategic Plan introduced a bold vision of Community for Life, where everyone has a sense of belonging and has access to the services they need at every stage of life.

Peel's Strategic Plan also introduced an organizational mission of Working with you to create a healthy, safe, and connected community and a longer-term planning horizon, recognizing the complexities of the future.

Regional Council and Peel staff embarked on a journey to move the needle on 3 primary outcomes: improve people's lives in their time of need; ensure communities are integrated, safe and complete; and to reflect a government that is future oriented and accountable.

Vision:

Community for Life

Mission:

Working with you to create a healthy, safe and connected community

Long-term Outcomes:

People's lives are improved in their time of need
Communities are integrated, safe, and complete
Government is future-oriented and accountable

Meaningful progress has been made on Peel’s Strategic Plan.

Examples include:

Delivering uninterrupted, core, high-quality services.
Achieved an overall customer satisfaction rating of 82%.
Responding to the housing crisis by scaling up capital improvements in water and wastewater infrastructure.
Completed 231 continuous improvement initiatives, resulting in $22.6 million in cost savings and $27.8 million in cost avoidance.
Implemented Ontario's first emotion-focused Butterfly model of care.
Received a 100% inspection report rating for all seven municipal drinking water systems in Peel.
Administered 3.3 million doses of the COVID-19 vaccine during the pandemic.
Developed Ontario's first municipal Anti-Human Sex Trafficking Strategy.

With a focus on addressing the complexities and risks before us and to forge ahead into the future, re-anchoring to our Strategic Plan, Peel's Strategic Agenda 2024 – 2027 outlines short-term work to achieve our long-term outcomes and advance our vision of Community for Life.

Peel's Strategic Agenda is organized by 5 pillars – Housing and Social Impact, Sustainability, Service Excellence, Our People, and Future Ready – each with corresponding outcomes and key initiatives.

Housing and Social Impact
Outcome: We will amplify collective impact, strengthen partnerships and integration to address vital, pressing community needs, including providing affordable housing options and supports to residents in need.

Sustainability
Outcome: We will ensure Peel delivers value for money and is environmentally and financially sustainable today and for the future.

Service Excellence
Outcome: We will deliver high-quality services, enhance value, and elevate organizational effectiveness.

Our People
Outcome: We will foster an environment where employees are supported in their wellness, growth, and creativity.

Future Ready
Outcome: We will enable future preparedness in managing disruption, volatility, uncertainty, growth, complexity and ambiguity with resilience and foresight.

For more information on Peel's Strategic plan progress, accomplishments, awards, and Peel’s Strategic Agenda, see:

In 2015, we developed Peel's Strategic Plan 2015 – 2035 which set a bold vision of Community for Life, where everyone has a sense of belonging and has access to the services and opportunities they need to thrive at every stage of life.

Regional Council approved Peel's 20-year Strategic Plan in November 2015, after extensive community engagement and stakeholder consultation.

Peel's Strategic Plan also introduced an organizational mission of Working with you to create a healthy, safe, and connected community and a longer-term planning horizon, recognizing the complexities of the future.

People's lives are improved in their time of need.

By 2035, you'll have:

Access to services that meet your needs at all stages of life.
Affordable housing options.
Access to employment opportunities of your choice.
Access to culturally appropriate services.
Access to local, nutritious food sources.
A responsibility to contribute to community well-being.

Communities are integrated, safe, and complete.

By 2035, you'll live in a community:

That's environmentally friendly.
That promotes mobility, walkability, and various modes of transportation.
That embraces diversity and inclusion.
That promotes economic sustainability and future investments in Peel.
Where growth is well-managed.
Where the built environment promotes healthy living.

Government is future-oriented and accountable.

By 2035, you'll trust that:

Sustainability and long-term benefits to future generations are considered.
Peel Region is a model and progressive employer.
Co-ordination and partnerships occur.
A systematic approach to innovation is in place.
Community voice and participation are welcome.
Peel Region is a well-managed government.

Peel's Strategic Plan Highlights – Key Accomplishments

Meaningful progress has been made on Peel's Strategic Plan.

Examples include:

Delivering uninterrupted, core, high-quality services.
Achieved an overall customer satisfaction rating of 82%.
Responding to the housing crisis by scaling up capital improvements in water and wastewater infrastructure.
Completed 231 continuous improvement initiatives, resulting in $22.6 million in cost savings and $27.8 million in cost avoidance.
Administered 3.3 million doses of the COVID-19 vaccine during the pandemic.
Implemented Ontario's first emotion-focused Butterfly model of care.
Received a 100% inspection report rating for all 7 municipal drinking water systems in Peel.
Developed Ontario's first municipal Anti-Human Sex Trafficking Strategy.

Strategies and action plans are continually developed and executed to deliver results for Peel residents, businesses, and the community. For more information, email Strategy and Transformation.

Advancement of our Strategic Plan continues through the Strategic Agenda.

To forge ahead into the future, the Strategic Agenda 2024–2027 outlines short–term work to achieve our long–term outcomes and advance our Strategic Plan vision of Community for Life.

Peel is one of Canada's fastest growing, vibrant, diverse communities, a major economic hub, and a community of choice for 1.5 million residents and over 200,000 businesses. Peel's Strategic Agenda sets out to embrace and prepare for massive population growth, shifting legislative initiatives and tackle challenges, risks and complexities with resilience and confidence, looking ahead to the future of Peel and re–anchoring to our Strategic Plan.

The Strategic Agenda's 5 pillars

Housing and Social Impact

Outcome: We will amplify collective impact, strengthen partnerships and integration to address vital, pressing community needs, including providing affordable housing options and supports to residents in need.