|
 Rates
Service charges
Reading your bill
Receive Your Water Bill Online
Paying your bill
Address changes
Bill inserts
In addition to the regular water and wastewater rates, the Region also charges for specific services.
Fees & Services Bylaw
Water & Sanitary Sewer Service Charges
| Description |
Charge |
| New Account Fee (Customer moving into a new property purchased from a builder or a rebuilt property) |
$80.00 |
| New Change of Occupancy Charge (Customer moving to a resale or rental property) |
$35.00 |
| Non-Sufficient Funds (NSF) charge |
$33.00 |
| Statement request (billing history) |
$30.00 |
Overdue Water and Wastewater Accounts
| Description |
Monday - Friday
8:30 a.m. - 4:30 p.m. |
Weekends/Holidays After regular hours |
| Final Disconnection Notice Letter |
$26.00 |
n/a |
Water turn-off/disconnection due to non-payment on account
Residential and commercial service |
$90.00 |
n/a |
Water turn-on/reconnection upon payment on overdue account
Residential and commercial service |
$90.00 |
n/a |
Service Rep Property Visit (no turn off) |
$45.00 |
n/a |
| Utility Arears Certificate |
$35.00 |
n/a |
| Overdue Utility Charges transferred to Tax Roll |
$35.00 |
n/a |
Meter-Related User Fees
| Description |
Monday - Friday
8:30 a.m. - 4:30 p.m. |
Weekends/Holidays After Hours |
| Customer-requested water meter removal/reinstallation Residential service |
$77.77 |
$116.65 |
| Customer-requested water meter removal/reinstallation Commercial service |
Actual costs |
Actual costs |
Replacement Charges for Damaged Equipment
| Description |
Charge |
| Standard Residential Service Size |
$77.77
Plus Actual Materials Cost |
| Commercial Service Size |
Actual costs |
Meter Test Request - Meter is removed and sent to third party for testing
| Description (Meter Size) |
Charge |
16mm X 19mm
19mm
25mm
38mm
50mm
|
$270
$270
$270
$379.87
$379.87
|
Meter Test Request - Third Party Field Test
| Description (Meter Size) |
Charge |
75mm to 150mm
100mm to 250mm Protectus
75mm
100mm
150mm |
$602
$602
$602
$602
$602 |
Meter Installation Charges Sub-divisions and Flat Rate
| Description (Meter Size) |
Charge |
16mm X 19mm
19mm
25mm
|
$468
$518
$574
|
Meter Installation Charges Industrial, Commercial, Institutional
| Description (Meter Size) |
Charge |
16mm X19mm
19mm
25mm
38mm
50mm
75mm Tru-Flo
100mm Tru-Flo
150mm Tru-Flo
100mm Protectus (Fireline and Domestic Use)
150mm Protectus (Fireline and Domestic Use)
200mm Protectus (Fireline and Domestic Use)
250mm Protectus (Fireline and Domestic Use)
250mmx300mm Protectus (Fireline and Domestic Use)
(38mm and greater are installed by the applicant)
|
$501
$556
$652
$1206
$1360
$4677
$6040
$11,723
$6,820
$11,760
$15,288
$20,289
$20,289 |
Wastewater
TV Inspections
| Description |
|
Charge |
|
|
| Residential - Monday to Friday 07:00am to 23:00pm excluding holidays |
call |
$500.00 |
+ |
n/a |
| Residential - after Hours Saturday/Sunday & Holidays |
call |
$500.00 |
+ |
n/a |
| Commercial/Industrial/Condominium |
service |
Actual Costs |
+ |
n/a |
Emergency Sewer Back-Up Charges
| Description |
|
Charge |
|
|
| Residential - Monday to Friday 07:00am to 23:00pm excluding holidays |
call |
$500.00 |
+ |
n/a |
| Residential - after Hours Saturday/Sunday & Holidays |
call |
$500.00 |
+ |
n/a |
| Commercial/Industrial/Condominium |
service |
Actual Costs |
+ |
n/a |
|
Your water bill