For more information on any of the following topics, contact the Office of the Regional Clerk or call 905-791-7800 ext. 4545.
Regional Council approved By-law 47-2016 to establish a Lobbyist Registry. The by-law came into effect March 1, 2017.
Councillors' business expenses are posted to the Region of Peel website quarterly. Expenses are broken down by expense time, along with some details.
Questions concerning Councillors' expenses may be addressed to the Manager, Accounting Services, at 905-791-7800 ext. 4212 or via email to firstname.lastname@example.org.
Members of Regional Council must adhere to a number of other laws and statutes, as well as Regional By-laws, policies and procedures, which serve to support Council's Code of Conduct.
The Public Complaints process is for public complaints regarding the programs, facilities, Regional services, operational procedures, staff or the action or lack of action taken regarding operations, facilities or services provided by the Region of Peel or by a person or body acting on behalf of the Region of Peel.
Please note the Public Complaints Process does not apply to:
The Region of Peel will endeavour, first and foremost, to resolve complaints informally. In those situations where a member of the public is not satisfied with an informal resolution, they may follow the Formal Complaint process.
Informal complaints may be directed to the applicable program area by telephone, email, regular mail, or in person. Informal Complaints should not be submitted through the Formal Complaints form.
Please refer to the list Region of Peel Programs and Services, to obtain contact information for the submission of an informal complaint.
A Formal Complaint means a complaint that has not been successfully resolved through the Informal Complaint process.
Formal Complaints that are received in the Office of the Regional Clerk will be reviewed to determine if they can be addressed through an informal resolution process. If the complaint is not resolved through the Informal process, the Complainant may choose to formalize the complaint by submitting a Formal Complaints Form.
As of January 1, 2016, if a municipality does not appoint a Municipal Ombudsman, then the Ontario Ombudsman becomes its default Municipal Ombudsman. Region of Peel Council has not made a decision regarding the Ombudsman; therefore, the Ontario Ombudsman currently functions as the Municipal Ombudsman for the Region of Peel.
A member of the public can request an investigation of a Closed Session Meeting if they feel a meeting was closed improperly.
The Region of Peel has, under Council Resolution 2007-1541, entered into an agreement with Local Authority Services (LAS) to conduct Closed Session investigations.
To request an investigation, contact the Office of the Regional Clerk or call 905-791-7800 ext. 4545.
The conduct of Council and Committee meetings is governed by the Region of Peel Procedure By-law, as amended, By-law 100-2012 which is a requirement of the Municipal Act, 2001, as amended. The Procedure By-law provides rules of order for meetings and ensures that meetings are open to the public, with some exceptions, and provides for notice of public meetings.