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Peel Region

Taxi Scrip

As a TransHelp passenger you are eligible to use Taxi Scrip.

Taxi Scrip is a subsidized taxi service. This means the fares are lower than actual taxi fares and the taxi company is reimbursed the difference.

Buying Taxi Scrip

You need a Taxi Scrip ID card to buy and use Taxi Scrip. Call 905-791-1015 to get a Taxi Scrip ID.

You can pay for Taxi Scrip using VISA or Mastercard by calling us. You can also purchase them in-person at one of our TransHelp payment locations. Payments cannot be made through online banking.

A $40 book of Taxi Scrip costs $25. You may buy a maximum of 5 books per month. You must buy Taxi Scrip in advance either by phone or in person.

Once we’ve processed your order, we’ll deliver your Taxi Scrip by mail. Please allow more time for delivery during busy periods such as the holiday season. Due to COVID-19, there may be delays in the delivery of Taxi Scrip ID cards and Taxi Scrip books.

Taxi Scrip is non-refundable and non-transferable.  We will not refund any money for unused Taxi Scrip and only TransHelp passenger can use Taxi Scrip vouchers. Your TransHelp account must be in good standing to purchase Taxi Scrip.

Pay by debit, VISA, Mastercard, cheque, or money order, Monday to Friday at:

If paying by cheque or money order, write “taxi scrip” in the memo portion.

Using Taxi Scrip

You must call a participating taxi vendor to arrange for a ride. All participating taxi vendors have accessible vehicles. If you need a specific accessible vehicle, please tell the taxi vendor when you book your trip. Specific vehicles are subject to availability.

Participating taxi vendors in Mississauga

Participating taxi vendors in Brampton

You must show the taxi driver your Taxi Scrip ID along with a government-issued photo ID every time you use Taxi Scrip.

Government-issued photo ID includes:

  • A Canadian passport
  • A Canadian Citizenship card with a photo
  • An Ontario driver’s licence or enhanced driver’s licence issued by Ontario
  • An OHIP (Ontario Health Insurance Plan) card
  • An Ontario Photo Card

Please address any issues about your travel experience with the Taxi Scrip vendor directly.

It is the taxi driver’s responsibility to fill out the information on the back of each Taxi Scrip voucher.

Paying with Taxi Scrip

Taxi Scrip comes in $1, $2 and $5 denominations.

You can pay for your trip using only Taxi Scrip, or with a combination of Taxi Scrip and cash. For example, if your trip costs $20.75, you can:

Travelling outside of Peel using Taxi Scrip

Participating taxi vendors will take you out of Peel (Brampton, Caledon and Mississauga), but not all vendors offer return trips.

Please pre-arrange your trip back with the taxi vendor.

You cannot use Taxi Scrip outside of Peel or with non-participating taxi vendors.

TransHelp account

Update contact information, monitor account balance and transactions and cancel trips online.