A-Z List | Accessible Info | Careers | Contact Us

Images from Peel Region Public Works on Twitter
Water and Wastewater



24 Hour Sanitary Sewer Back Up Services

The Region of Peel offers emergency sanitary sewer blockage service to Peel households, 24 hours a day, seven days a week.

Most backups occur when the sewer pipe that runs from your home to the Region’s main sanitary sewer pipe is blocked with items such as roots or grease. A blockage in the sewer pipe may cause wastewater to back up into your basement from the floor drain.

If you have a sewer backup in your home, call the Region of Peel at 905-791-7800, ext. 4409. Residents in Caledon call 1-888-919-7800, free of charge.

To help reduce sanitary sewer blockages and prevent backups from occurring in your home, avoid using drains or toilets to dispose of grease, oils, diapers, rags or other material that can harden or settle within the sewer pipes.

Emergency Sewer Back-Up Charge

A flat fee of $500 is charged during the week from 7 a.m. to 11 p.m. and $530 on weekends and after hours is charged for all service calls where the problem area is located on private residential property.

Description   Charge
Residential - Monday to Friday - 7 a.m. to 11 p.m. (excluding holidays) call $500.00 + HST
Residential - after hours, weekends and holidays call $530.00 + HST
Commercial/Industrial/Condominium service Actual Costs + HST


Revised: Monday September 10 2018


Home | Contact Us | Search | A-Z Topic List
Privacy | Service Commitment

Smaller Text Larger Text