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Water and Wastewater

A Journey to Success

The Region of Peel's mission and goal is to supply its residents with safe, clean drinking water, and comply with the drinking water legislation under the Safe Drinking Water Act, 2002.

In 2007, the province introduced a Municipal Drinking Water Licensing Program and established the Drinking Water Quality Management Standard (DWQMS) (PDF) in an effort to standardise the drinking water system operations and to ensure that municipal residential drinking water systems are managed to the highest quality possible.

In partnership with the Ministry of the Environment, Conservation and Parks (MECP) and the Canadian General Standards Board (CGSB), Water Division staff has developed and implemented an effective Quality Management System (QMS) for all of Peel’s drinking water systems.

With input from all the stakeholders, including water and wastewater operations, technical support, management and administrative staff, Water Division staff worked towards the development and implementation of the Drinking Water Operational Plan for Peel’s drinking water systems. This involved enhancing policies and procedures to effectively manage the drinking water operations, including continuously testing and checking in order to make improvements to all aspects of water treatment and distribution, from source to tap.

In the face of many challenges posed by the new program, such as finding resources and implementing new processes and best practices while conforming to new requirements, Peel's Drinking Water Management System was successfully implemented.

By working together in a continuous effort to promote safe, clean drinking water and to gain public confidence in our drinking water supply, the Region of Peel conformed to the DWQMS requirements, passed the third party water system audit and on August 26, 2011 received Full Scope Accreditation for the South Peel Distribution System and Palgrave-Caledon East, Caledon Village-Alton, Inglewood, and Cheltenham Drinking Water Systems.

Years of hard work and dedication has resulted in a water program that promotes continuous quality improvement and excellence in the drinking water operations and water system management at Peel. Reaccreditation of the program was granted by SAI global on April 4th, 2018. This is a testament to our commitment to the quality of water to the communities we serve.

To learn more about Peel’s QMS Program, please visit our DWQMS web pages. For more information please email us.

Revised: Wednesday October 17 2018

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