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Water and Wastewater

Water and Wastewater

Every time you turn on the tap, flush the toilet, or water the lawn, you are using water provided by the Region of Peel.

The Region of Peel operates two water treatment facilities and two wastewater treatment facilities, as well as pumping stations, reservoirs, watermains and sanitary sewers.

Beware of Door-to-Door Water Treatment Sales Agents
Residents supplied with municipal water are advised not to open their door to anyone asking to test their tap water, collect tap water samples or install water equipment unless that person is an employee or an agent of the Region of Peel.

Critical Water Users Database
Do you use municipal tap water for home haemodialysis treatment? Sign up on the Region's secure online database or call 905-791-7800, ext. 4685. Region of Peel staff will attempt to contact you before a water interruption so you can make alternate arrangements for your health care.

Energy and Water Reporting and Benchmarking (EWRB)
A provincial regulation designed to improve energy and water efficiency in large, privately-owned buildings.

Fire Hydrants
Learn more about how fire hydrants keep our community safe and why you need to keep them clear of snow in winter.

Frozen Pipes
This winter has exposed your home's pipes to extreme cold temperatures. Learn how to prevent your pipes from freezing and how to thaw them safely.

Locate Requests
Find out where underground water and wastewater infrastructure enters your property before you start any major construction project.

Optional Exterior Water, Sewer/Septic and Interior Plumbing Coverage
As a homeowner, you are responsible for repairs to the exterior water and sewer/septic pipes that run from your home to your property line. Homeowners are also responsible for their inside plumbing as well. If these pipes break repairs can cost hundreds to thousands of dollars. To help reduce this burden the Region is pleased to endorse a voluntary and optional repair program administered by Service Line Warranty Canada.

Peel Tap Water
Clean and refreshing drinking water is available at any tap in the Region of Peel. Tap water is inexpensive, good for your health and a wise choice to reduce waste and protect the environment.

Replacing Your Private-side Water Service
Should you replace the pipe running from your water shut-off valve to your home? Find out when and why we suggest this should be done.

Source Water Protection
Protecting water at its source is the best way to look after our drinking water. Learn about programs Peel Region offers and what you can do to help keep protect the water in your community.

Sewer Systems and Homeowners’ Responsibilities
Understanding where and how water is discarded through the pipes inside the walls and underneath your home is vital to knowing how it functions.

Threats to Lake Ontario Shoreline
Lake Ontario provides drinking water to a large part of Peel's population. Its shoreline is increasingly under stress from manmade barriers which have an impact on water quality and the natural environment. Find out how you can get involved and help protect this important water resource.

Water Billing
Find out more information about your water and wastewater bills and water meters.

Water Quality Reports
The Region of Peel treats its source water to remove contaminants and regularly tests the water quality to ensure customers are provided with high quality drinking water. Read the most recent reports and find out how we do it.

Water Smart Peel
The Region of Peel's water efficiency program, helps you recognize the importance of using water wisely

Wastewater Bylaw
The Sewer Use bylaw is now called the Wastewater bylaw. Find out what’s different and what are the responsibilities and requirements for industry.

Who Owns What
Ownership and maintenance of infrastructure around a property is divided between you as a homeowner, the city or town that you live in, and the Region of Peel. As a homeowner, you are responsible for the maintenance of pipes that are on the private side of your property line.


Revised: Tuesday May 21 2019


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