Nursing Department

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The Director of Care, assisted by the Registered Nurses, Registered Practical Nurses and Personal Care Attendants, is responsible for co-ordinating, implementing and evaluating the nursing care. Nursing care is provided twenty-four hours a day, seven days a week.

There are registered staff on duty in the building on all three shifts for any concerns or questions. The Director of Care is available from 8:30am to 4:30pm Monday to Friday to address concerns and questions. Open communication is essential to ensure that your quality of life is maximised.

Attending Physician
The Medical Director oversees the home’s medical services and requirements. The residents’ medical services are provided by the medical director and/or attending physician. Community family physicians may continue providing care to newly admitted residents provided they meet specific requirements. Should the need for transfer to hospital arise, ambulance and hospital services can be accessed.

Care Conference
Interdisciplinary conferences are held six weeks after you move in and annually thereafter.In addition a conference may be held whenever warranted by circumstances. These conferences may be initiated by the Centre, you or your family/representative.

Care Planning

You will have an interdisciplinary plan of care which specifies your individualised care requirements and is reflective of your current status. This planning process includes you and/or your family/representative. The plan of care is individualised, multidisciplinary in nature and goal-driven.


There are several consents that are required to be signed on admission and reviewed annually thereafter. These include health care directives and influenza consents.

Incontinence Products

Disposable incontinence products are provided for residents who require them.

Infection Control

There is an organised program of infection control co-ordinated by our full time Program Support Nurse.

Informed Consent

In accordance with Provincial Legislation, families and /or substitute decision makers will be contacted to discuss and receive consent prior to all new medical treatments and life care directives.

Medical Appointments

Booking of medical appointments and transportation is the responsibility of the family/substitute decision maker.


Medications/Treatments and Pharmacy Services
Medications and/or treatments are prescribed by a physician and are administrated by a Registered Nurse or Registered Practical Nurse. Any medication not covered by the Ontario Drug Benefit Plan will be invoiced directly to you and payment can be made directly to the pharmacy by mail.

No medication of any kind may be brought to you and left in your room.

Health and Herbal Remedies

Medications are prescribed by the doctor and are administered by the registered staff. If you are on any health or herbal remedies or are using any over-the-counter medications, please inform your attending physician and the registered staff. All new medications including vitamins and over-the-counter medications must be approved by the attending physician and be provided from the Centre's pharmacy. This also provides us the opportunity to advise you of any potential adverse drug interaction.

Alternative Treatment

The physicians and the staff of the Centre are supportive of the residents’ choices with respect to the care of the residents as expressed by the resident or when appropriate their substitute decision maker. If you are using treatment other than traditional please inform your physician and our staff so we can assist you to co-ordinate the care plan.

Palliative Care

Palliative care services are provided at the Home. An individualised palliative plan of care is developed to meet all assessed needs. This plan is developed from an interdisciplinary palliative care conference.


Revised: Tuesday July 27 2010

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