Administration/Business Office

View Entire Handbook - PDF
Activation and Community Services
Administration/Business Office
Facility Services
Food and Nutrition
Nursing Department
Social Work Services
Uninsured Services
Back to Long Term Care Information

Admission Financial Process
On the day of admission residents/authorized representative are required to sign an admission agreement, approve any optional services and bring in the following items to set up the file and automated payments, if this was not previously completed during the preadmission meeting:

Financial Documentation required for Admission

  • 3 cheques
  • copy of power of attorney (for property and personal care)
  • health card
  • notice of assessment for previous tax year to determine eligibility for basic room rate reduction

Leave of Absence

Vacation/Casual Leave/Medical Leave/Psychiatric Leave

A resident is entitled to 21 days of vacation per year.  When casual leave is combined with the vacation at the rate of 48 hours per week, it is possible to have up to 31 days of combined leave once a year.  Residents need to advise nursing staff, in advance, when they plan to take vacation or casual leave days. 

The approved leave periods for residents admitted to hospital are 30 days for medical care and 60 days for psychiatric care.  Please enquire at the Business Office if you require further information.

Mail Service/Newspapers

Mail is delivered to your room daily.  Newspapers can be delivered by notifying the newspaper directly.  The paper will be delivered to your room.

Monthly Accommodation Charges

The rate schedule issued by the Ministry of Health on a yearly basis is given to residents/authorized representative upon admission. The updated rate schedule is sent to all residents on a yearly basis notifying them of rate increases. Residents of basic rooms may be eligible for a rate reduction based on their income.  Please contact the office for further details. Please note you may be charged interest for missed, incomplete or late payments.

Personal Trust Accounts

A trust account is available for the convenience of residents who need to have funds maintained in a safe place and readily available for their personal use.  Funds in the trust account may be used to pay for centre-related services approved by a resident/authorized representative, such as hairdressing or other optional services.  Please contact the business office for further details.

Power of Attorney

It is highly recommended that residents grant power of attorney (for property and personal care) to a responsible person(s) of their choice.  Please note that Sheridan Villa (Region of Peel) staff cannot be granted power of attorney for residents nor can they witness the signing of these documents.  Further information and power of attorney booklets are available in the business office.

Telephones/Cable Television

If you wish to install an individual telephone line, Bell telephone can be contacted at (905) 310-2355.

Each residents’ room is wired for cable television.  If you wish to bring a television, Rogers Cable can be contacted at 1-888-ROGERS1 or 1-888-764-377.


Revised: Tuesday July 27 2010

Home | Contact Us | Search
A-Z Topic List | Privacy & Terms of Use

Smaller Text Larger Text

A-Z List | Accessible Info | Careers | Contact Us

Images from Peel Region